Hi,
Isn't Erase All Content and Settings supposed to disable Activation Lock? I was just helping someone with a second-hand iPad Mini 1 running 8.3. The new owner had set up his own Apple ID, but we decided to do an Erase All to get rid of all the other stuff that was on there (old photos, apps, etc). I went into Settings and did an Erase All Content and Settings. It asked for the current owner's Apple ID, and everything appeared to go as per normal.
However, during initial setup, it popped up with Activation Lock and wanted the previous owner's Apple ID and password. Shouldn't it ask for that when you do an Erase (instead of the current owner's details)? Part of the reason that I suggested doing a full Erase was to ensure that Activation Lock wouldn't cause trouble in the future - I figured that the erase would fail (due to needing the password) if AL was still active.
Can anyone explain how this happened? Apple's documentation indicates that doing an Erase will ask for the account details of the account that it's Activation Locked to, but that didn't happen. Is this a potential bug in 8.3? Has anyone else run into this issue?
Isn't Erase All Content and Settings supposed to disable Activation Lock? I was just helping someone with a second-hand iPad Mini 1 running 8.3. The new owner had set up his own Apple ID, but we decided to do an Erase All to get rid of all the other stuff that was on there (old photos, apps, etc). I went into Settings and did an Erase All Content and Settings. It asked for the current owner's Apple ID, and everything appeared to go as per normal.
However, during initial setup, it popped up with Activation Lock and wanted the previous owner's Apple ID and password. Shouldn't it ask for that when you do an Erase (instead of the current owner's details)? Part of the reason that I suggested doing a full Erase was to ensure that Activation Lock wouldn't cause trouble in the future - I figured that the erase would fail (due to needing the password) if AL was still active.
Can anyone explain how this happened? Apple's documentation indicates that doing an Erase will ask for the account details of the account that it's Activation Locked to, but that didn't happen. Is this a potential bug in 8.3? Has anyone else run into this issue?
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