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Apple TV 4K does not support 24.000fps playback
- Thread starter ActionableMango
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You could have it natively set to 4K HDR, with auto-match, and chroma 4:2:2 again with auto-match. So your UI will be in the highest quality full 4K HDR, assuming your TV supports it, and the apps with automatically match native chroma when the programs start. If a program is not in DV or HDR, it will appear in native SDR.
I’ve found this works on all major apps, except DirecTV Now, and VUDU. You may have specific apps in the U.K. which similarly don’t support auto-match chroma for its programs, so this may not be ideal for you. But for any of the major streaming apps, it’s probably the best setting to get the highest performance out of your ATV at all times, especially if you use the spectacular arial screen savers.
I have noticed this problem on several recent film purchases from ITunes - Local Hero, The Queen, An Education, Babette’s Feast all play with annoying stutter. I do not understand how Apple can sell these films but not able to playback them properly. Other films work fine on ATV. It seems more the European content affected, I have a 2018 OLED and Blu-ray’s work fine so unfortunately will go down this route until Apple fix. Does anyone know if Apple give refunds for these films?
Tried that already just makes the judder worse.
Phoned Apple - got through to technical support - they reckon it is a content issue not Apple TV limitation. Did not seem to know about 24.000 encoded films playing back at 23.976 - getting a refund though.
Yep. This is 100% on Apple. They just need to enable 24.000hz on the Apple TV. Can not believe they haven’t done it yet.
Wish someone would edit the thread title since it’s just misleading/false. It’s not fixed.
Absolutely! Irrespective of whether content producers should or shouldn’t produce pure 24p content, the fact is that there is an increasing amount of pure 24p content and the Apple TV can’t handle it. Take the new breaking bad movie on Netflix for example. It frameskips throughout when played on the Apple TV. It’s perfect when played from my tv app.
There really have been a lot of 24p Content on Netflix lately. For those videos I switch to my Samsung UHD Player which can handle 24p and 23,976p without any problems. Really wish Apple will fix this problem. Maybe it helps to report this to Apple. I did.
Feedback - Apple TV
Apple wants to hear from you. Send us your comments and feedback about Apple TV.
www.apple.com
Can I ask what model of Samsung UHD player you have please, I might go down this route as well for both 24p and 23.976p, thanks.There really have been a lot of 24p Content on Netflix lately. For those videos I switch to my Samsung UHD Player which can handle 24p and 23,976p without any problems. Really wish Apple will fix this problem. Maybe it helps to report this to Apple. I did.
Feedback - Apple TV
Apple wants to hear from you. Send us your comments and feedback about Apple TV.www.apple.com
Well, that Apple themselves support 24.0p and 23.976p in the HLS specification, that display manufacturers accept 24.0p input and display correctly, and that a host of other players are able to stream and play back this content correctly at 24.0p should tell you all you need to know about which fruity company's product is deficient here.
BTW I do have an Astro Designs HDMI protocol analyzer hooked up. If you'd like to see some test patterns Netflix have helpfully bundled a set (imaginatively titled "Test Patterns" - search for it from the UI). There you will find 23.976, 24, 25, 29.97, 30, 50, 59.94 and 60p test streams. The 24, 30 and 60p streams don't play back correctly on the Apple TV 4k, and play at the nearest fractional rate instead of the true matching integer rate.
The Sony UHD players can also do this for 24.0p (you have to enable an option in the menus for streaming 24p support), but note they play 25p and 60p both at 59.94p. 25p looks quite tragic at 59.94p, so Sony aren't exactly covering themselves in glory there either.
The Samsung UHD players seem to have the best automatic implementation for any device for Netflix, with all rates automatically played back at correct framerate, albeit there is some odd wrapping of SDR in a REC2020 container which I've not been able to figure out (seems to be triggered on loading the Netflix app). I'm using a slightly newer player - a Samsung M9000. Note that you will lose Atmos playback though - if that matters to you. Shame they're obsolete & discontinued!
What a world we live in where something as simple as playing back all the frames of video in a stream at the right time is so difficult...
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Nothing to do with HDMI2.1 or VRR; and HDMI certainly does support 23.976 and 24.0p going WAY back.
Here is a copy and paste out of the HDMI Specification 1.4. There are many references to 23.976 (aka 23.98) and 24. See the specifics of the pixel rates in MHz and the vertical rate in Hz.
I'm happy to change it. What do you suggest? Quote me in the reply so I get notification--I don't normally come back to this thread.
Hey there. I recommend just removing the part in parentheses.
My suggestion would be to drop the (Correction - it does now) part as it definitely does not support true 24.0 fps playback. I would also make clear in the title, somehow without getting too wordy, that we're talking about true 24.0 fps content and not the more common 23.967 fps.
Alright, if this problem IS fixed some day, then the title would have been wrong again. So I sort of made the title more generic.
Ugh. Well, now it implies...nothing. I think many us of would be happy if it was what we wanted I.e. “Apple TV 4K does not support 24.000hz playback,” and then someday IF Apple fixes it - we could get a mod to change the thread heading. Currently it doesn’t say anything at all, and quite frankly it’s a nonsensical heading.
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It seems to me this thread is about a LOT things, not just the thing you want it to convey. But my level of caring about this is close to zero. Write the title as you desire it, and I will quote it exactly.
The very first post in this thread is about this very thing, so I’m not sure what you mean? In any case, I think this would state the issue plainly and simply, but if others have any opinions...
“Apple TV 4K does not support 24.000fps playback.”