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Apple TV+ Content No Longer Playing in Dolby Vision HDR for Apple TV 4K Owners
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but how do you tell what you’re actually getting if you can’t rely on the label?
That depends on how your tv provides that info. The settings on your devices, etc.
It’s possible to fake it and force it to display Dolby vision when it isn’t. Make sure your match settings are enabled.
It’s like the labels on the back of a disc case. It tells you what’s on the disc even if you can’t get it. But it’s your equipment that says what you’re able to get.
Sometimes those labels on certain streaming services can be dynamic. On Netflix they’ll change based upon the content and your equipment. On other services those labels are static and don’t change. And sometimes it could be bugged and not change when it should.
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Your TV is telling you. And your eyes should clearly see the difference whether it is a real or fake signal. It was very clear when this was broken on my OLED. Absolutely superb again now.
thanks but how is that apples responsibility? I have a samsung 4K tv under a year old but if it can’t handle what the Apple TV provides then how is that apples fault? Im still confused how people realized they weren’t getting what they signed up for and determined it was Apple who wasn’t providing the correct content. Does the TV say It’s not getting the correct signal or something?
just got my ATV4K a few days ago so sorry for all the questions. It’s a huge difference from my original ATV.
Yes it does. If you have DV it will show it switched to DV mode. Besides your eyes can tell the differences.
Samsung doesn’t do Dolby vision. So you see a Dolby vision label but it’s not possible for you to see Dolby vision. That’s how you know the label isn’t changing in your case.
The shows are available in Dolby vision, the label said Dolby vision, but people like myself were getting HDR as that’s what the tv said when starting the show.
The Dolby vision issue was noted on many forums and articles. It was fixed yesterday.
Since Samsung doesn’t do Dolby vision the issue with the content not displaying Dolby vision didn’t affect you.
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You guys trying so hard to convince everyone they never watched it in Dolby vision is really sad. Just because it was not working for many does not mean it was not working for all. I know for a fact it worked for me because it will tell me Dolby vision and Dolby atmos when the actual video began playing. My TV has a tells the format it’s playing. If I watched HDR it will pop up when the video starts playing. When I watched something without 4K or HDR, nothing popped up on the screen, the video just played.
if the Apple TV shows were playing in any lesser format my tv would’ve indicated it with the pop up at the beginning of the video. If you guys were correct, when my video started it would have just said HDR or said nothing. But every episode I watched for the past few weeks has been consistently saying Dolby vision, Dolby atmos.
That is absolutely not true or accurate. I know exactly how the match settings work on the ATV. I also know that a lot of people are "faking" DV and even HDR not realizing that they have their ATV set up incorrectly. I also know that I watched episodes 1-4 of "The Morning Show" in Dolby Vision on my LG OLED. It wasn't until episode 5 that I lost the Dolby Vision stream and it started showing it in HDR instead. I haven't watched the episode that was released yesterday yet, so I don't know how that is going to do.
I think you misunderstand what the issue was. It was working just fine. And it continued for the earlier episodes. It was simply that for a few weeks that the episodes released in that period did not switch to DV. The content stream simply did not include that information.
if you have your TV set so it is always in DV then naturally it kept doing the conversion. But that is not the same as having the actual stream.
What I find really sad is that you not only argue against something that Apple acknowledges was a fault, but then even call out those who try to explain how this works technically as sad.
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Well considering even Apple acknowledged the problem it is pretty amazing that you managed to watch it in that format
I’m sorry but somewhere along the line I suspect you are forcing your TV into Dolby Vision mode.Well considering even Apple acknowledged the problem it is pretty amazing that you managed to watch it in that format
Apple acknowledged the problem because there was an issue after episode 4 with DV. You're wrong, so get over yourself.
You are just unbelievable. You just acknowledged the issue. Yes indeed, episodes 1-3 that were released at the release of TV+ were absolutely fine.
That is just too funny considering your childish reaction. ?
Ok. Instead of gracefully admitting you had it wrong and moving on you decide it’s my “fault” and I’m boring you.
Anyway it’s fixed now
This happens to me all the time and it's really annoying.
Video stops, sound keeps playing, then video goes back to before it stopped and restarts completely out of sync with sound and/or subtitles. And the cycle repeats.
The problem goes away if you turn subtitles off.
I've also had other problems watching in the AppleTV app of my MacBook.
Exactly. That's the issue. The first few of each series did play in dolby vision as you said. Then later episodes only played in HDR, also as you said. And even later the earlier episodes that originally played in Dolby Vision then reverted to HDR only. My statement is accurate. As is your reply confirming my statement. So i'm not sure what you're arguing.