Universal Can no longer use Google Voice app with one GV account.

[sfphoto]

Can no longer use Google Voice iOS app with one particular GV account.

I can access the account with a computer and the Google Hangouts app works fine with such account.

I can sign in/out with other GV accounts with the app so the GV app is working fine.
Have tried on different iDevices running different iOS and different GV versions.

Have NOT changed any account setting - just stopped working yesterday.

Posted this to the Google forum as well but hoping someone here might have encountered the same issue.

 

[Paco II]

Only one at a time can be active on your phone. Can you clarify what "can no longer use" means?

 

[sfphoto]

Have three iPhones, three GV accounts/numbers - just one account stopped working with the GV app (can no longer sign in to such account). Still have computer access with the account. I can sign in even in Incognito mode on a Mac w/ Chrome. Can also sign in to the Google Hangouts app on the phone, just not the GV app.

 

[sfphoto]

So I found that Google disabled the app. Users must download a new different app that only works with iOS11 and newer.
Appears that Hangouts can be used for the same purpose, if set up properly.
Until June 2020 when Hangouts support ends.

 

[Paco II]

What app were you using? A third party GV app?

So I found that Google disabled the app. Users must download a new different app that only works with iOS11 and newer.
Appears that Hangouts can be used for the same purpose, if set up properly.
Until June 2020 when Hangouts support ends.

 

[C DM]

So I found that Google disabled the app. Users must download a new different app that only works with iOS11 and newer.
Appears that Hangouts can be used for the same purpose, if set up properly.
Until June 2020 when Hangouts support ends.

Hangouts support is going to end in half a year?

 

[BrianBaughn]

Funny, in this case, how you might have to pay Apple (buy a new phone) to get a Google product to work.

Although, I still don't understand why there's one particular account that doesn't work when the others do.