iMac setup error

[EllanaC86]

Hi All.
I have imac that have got from my uncle, I wiped it and put my password username with the wifi code details but it comes up with this error below.
Can you help me out

 

[slooksterPSV]

A couple quick questions:
1) Go to the Apple Icon and About This Mac. What version of Mac OS X is it running?
2) If its not up-to-date, you may need to get a combo pack from Apple's site to update the Mac.
(I've had this issue with Lion not showing things from the App Store)

 

[EllanaC86]

I can't get to that area of the computer it's stuck install mode as it was my uncles computer ?. That’s current situation

 

[Fishrrman]

Do you know what year the iMac was made?
Do you know what version of the OS was on it when he gave it to you?

As you have found out, it's not a good idea to "wipe clean" a Mac unless you have a bootable backup!

 

[Nguyen Duc Hieu]

Hi All.
I have imac that have got from my uncle, I wiped it and put my password username with the wifi code details but it comes up with this error below.
Can you help me out

Maybe the server was just down for a short time. Try again later. It happens all the time.

 

[EllanaC86]

Hi All,
The year was roughly 2015–2016 when El Capitain came out so I think my plan is to speak to my brother or uncle and ask him to do it, the uncle that’s the IT specialist.

 

[slooksterPSV]

I would try this:

How to start up your Mac in Internet Recovery Mode

Learn everything about Internet Recovery Mode on Mac and how it can be used to your advantage if your computer encounters an issue.

www.idownloadblog.com

That should work, and as Nguyen advised, the server may have been down potentially.
Let us know if it helps/works.