A friend at work asked me to have a look at their PS4. I'm not a Playstation person so forgive the ignorance of anything mentioned below.
In the past week their console starting having issues, during downloading games and generally running slow.
Today when I had a look it was stuck in Safe Mode and asking for update 7.0 for reinstallation. Unable to find any alternate solution, I blew the console away and reinstalled it.
I was able to set the device up again on the internet, get their user account re-established and began to download a game.
I came back 20 minutes later to find the console locked up. I powered it off and when it came back it was back in safe mode again asking to be reinstalled.
I began reinstalling it but after 5 minutes the screen went black, and being forced to reboot it it was back in safe mode again.
Reading up I see there's been a handful of users having issues with update 7.0. Has anyone else come across this? Or think they might know what the issue could be? The console runs hot during all this so I don't know if something has cooked inside (do they have cooling fans?
Thanks in advance.
In the past week their console starting having issues, during downloading games and generally running slow.
Today when I had a look it was stuck in Safe Mode and asking for update 7.0 for reinstallation. Unable to find any alternate solution, I blew the console away and reinstalled it.
I was able to set the device up again on the internet, get their user account re-established and began to download a game.
I came back 20 minutes later to find the console locked up. I powered it off and when it came back it was back in safe mode again asking to be reinstalled.
I began reinstalling it but after 5 minutes the screen went black, and being forced to reboot it it was back in safe mode again.
Reading up I see there's been a handful of users having issues with update 7.0. Has anyone else come across this? Or think they might know what the issue could be? The console runs hot during all this so I don't know if something has cooked inside (do they have cooling fans?
Thanks in advance.