bad customer service

Follow up #3 to my original post seen here: https://forums.macrumors.com/threads/speaker-grill-is-loose.2345039/?post=31109454#post-31109454 So basically to recap.. and explain my life story lol About a month ago I purchased an iPhone 13 PRO from BestBuy. Shortly after I noticed the screen...

Dear Forum, What are your experiences with the customer care at CalDigit? I wrote several emails to their office here in Europe. In the beginning they answered and requested more data. Then all of a sudden they stoped communicating. No answers on my friendly reminders. My TS3 plus dock is...

I sent my M1 Macbook pro from last year that I had to send into the Apple Repair center and I have not heard an update in a week, despite having priority Apple Care +, and the customer service center is completely unsure as to what is happening as well. is there a way to reach the repair center...

Mine broke after 9 months of regular use (off/on once a day to charge), and AppleCare refused to care. I get that it’s a physical part that will get daily wear and tear, but Apple sport bands I’ve had in the past at least offer a couple years of use before the glue holding the metal nub gives...

In November of 2019 I purchased this MacBook Pro: MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports) Processor 2.8 GHz Quad-Core Intel Core i7 Memory 16 GB 2133 MHz LPDDR3 Graphics Intel Iris Plus Graphics 655 1536 MB Immediately I noticed that Photos had this glitch (video attached)...

Hello, About a month ago one of my brother's HomePods bricked. The white light that usually indicates Siri was replaced by red and the volume buttons became extra bright and flashed both at the same time over and over when plugged in. I told him I thought I read here there was an issue with...

My Macbook screen started flickering after the 1 year warranty was over, sent to Apple for inspection and was quoted $500 to repair it. I refused to pay for it and they returned me the Macbook in even worse condition after that. And the keyboard (so called butterfly keyboard) space bar is not...