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Sully

macrumors 6502
Original poster
Oct 27, 2007
263
228
I have Advanced Data Protection enabled. This includes a recovery key in case I lose or forget my password.

For the past two weeks I’ve been getting notifications from Apple to set up a recovery key or Trusted Contact. Why? I already have a recovery key.

When I reached out to Apple support, I was told I didn’t need to set up another recovery key. But, the response was underwhelming and made with a huge degree of uncertainty. In short, I feel like the agent BS’d me just to get me off the chat.

I’ve seen others with the same question, but no answers. Does anyone here know the answer to this?
 

garethjs

macrumors 65816
Nov 11, 2008
1,116
613
Same. Every couple of months I get told to setup a recovery contact whose my partner.

As of 17.2.1 a new issue where she's now showing up as "unavailable" as a recovery contact
 
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