Good night,
Hoping someone has idea what could be going on with my 6,1 Mac Pro. Thank you in advance for any insight you can provide!
Machine
A 2013 Mac Pro that I purchased used from Amazon in early 2015. It was a returned model, with only a slight blemish on the back. It was the quad core 3.7Ghz model with 12GB of RAM, 256GB SSD and two D300s. All was well for 3 years. I basically had no issues except for a few sleep wake problems which I attributed to my Dell 2715Q monitor (known fault).
2018 : The upgrades
In October, I decided to upgrade the cpu, ssd, and ram with a 3.0Ghz 10-core Xeon E5-2690 v2 cpu, Samsung 960 Evo 512GB SSD in the sintech adapter, and 32GB of OWC RAM. The upgrade went ok, I do not recall damaging anything. However I noticed that the coin cell battery was dislodged and free in the I/O board cage. It was obviously dislodged for some time, as it was corroded and had to be replaced with a CR-2032 (no BR-2032s are available where I live). This may have happened in shipping way back in 2015. Shortly after the upgrade I started to notice these symptoms:
Symptoms : Random boots with no video and kernel panics when in resuming from sleep or the screensaver
Shortly after the upgrade I started to notice the above issue. The machine will sometimes start and boot to the login prompt, with no video on any thunderbolt port or the HDMI. The apple logo does not appear. I can hear the error "bong" when I press enter at the login screen and remote connecting with Screen Sharing from my wife's iMac brings up the login screen so I know the mac is booting into the OS. When it does boot with video, I can run Cinebench and Luxmark and basically any application without it crashing*. I get no visual artefacts on the display at all.
* as of a few hours ago, Chrome hung twice. Not sure if this is a chrome thing. The Mac had to be hard reset.
What I have done to troubleshoot...
System info dump
My last kernel panic report:
Possibilities?
Thoughts? thanks in advance!
Hoping someone has idea what could be going on with my 6,1 Mac Pro. Thank you in advance for any insight you can provide!
Machine
A 2013 Mac Pro that I purchased used from Amazon in early 2015. It was a returned model, with only a slight blemish on the back. It was the quad core 3.7Ghz model with 12GB of RAM, 256GB SSD and two D300s. All was well for 3 years. I basically had no issues except for a few sleep wake problems which I attributed to my Dell 2715Q monitor (known fault).
2018 : The upgrades
In October, I decided to upgrade the cpu, ssd, and ram with a 3.0Ghz 10-core Xeon E5-2690 v2 cpu, Samsung 960 Evo 512GB SSD in the sintech adapter, and 32GB of OWC RAM. The upgrade went ok, I do not recall damaging anything. However I noticed that the coin cell battery was dislodged and free in the I/O board cage. It was obviously dislodged for some time, as it was corroded and had to be replaced with a CR-2032 (no BR-2032s are available where I live). This may have happened in shipping way back in 2015. Shortly after the upgrade I started to notice these symptoms:
Symptoms : Random boots with no video and kernel panics when in resuming from sleep or the screensaver
Shortly after the upgrade I started to notice the above issue. The machine will sometimes start and boot to the login prompt, with no video on any thunderbolt port or the HDMI. The apple logo does not appear. I can hear the error "bong" when I press enter at the login screen and remote connecting with Screen Sharing from my wife's iMac brings up the login screen so I know the mac is booting into the OS. When it does boot with video, I can run Cinebench and Luxmark and basically any application without it crashing*. I get no visual artefacts on the display at all.
* as of a few hours ago, Chrome hung twice. Not sure if this is a chrome thing. The Mac had to be hard reset.
What I have done to troubleshoot...
- Tried different monitors and cables.
- Removed all connected peripherals.
- I ran the Apple Hardware Test (AHT) twice and the results were all negative.
- Removed the OCZ ram and put back in the stock RAM sticks one at a time. No change.
- I was stuck at an earlier bootrom version due to the fact that I did not have an OEM SSD (the original was placed in my wife's iMac to make a Fusion drive). Today I was able to purchase an Apple SSUBX 256GB Mac Pro SSD to facilitate the bootrom upgrade to the latest 127.0.0.0.0. No change, issues persist
- Fresh installs of High Sierra and various revisions of Mojave make no difference.
- Resetting the SMC does not help.
- Turning up the fan with SMC-fan does nothing.
- HOWEVER, I can get the monitor to display 100% of the time by resetting the NVram with the Command-Option-PR salute!
- Multiple torture testing this time with LuxMark doing OpenCL renders using the CPU only passes with no hangups or panics.
- Updated to 10.14.4 with the 128.0.0.0.0 BootRom. Problem persists. (March 2, 2019)
- Updated to the 129.0.0.0.0 BootRom in the latest 10.4.4 beta (March 9, 2019)
- Noticed that USB devices that draw more current such as hard drives and the webcam drastically reduce the frequency with which the Mac does not boot with video! (March 9, 2019)
- Got around a stripped logic board screw and was finally able to change the CPU back to the stock 3.7Ghz quad core model. So far, so good! (May 25, 2019)
System info dump
Code:
Model: MacPro6,1, BootROM 127.0.0.0.0, 10 processors, 10-Core Intel Xeon E5, 3 GHz, 32 GB, SMC 2.20f18
Graphics: AMD FirePro D300, AMD FirePro D300, PCIe
Graphics: AMD FirePro D300, AMD FirePro D300, PCIe
Memory Module: DIMM1, 8 GB, DDR3 ECC, 1866 MHz, 0x80CE, 0x4D33393342314737305148302D434D412020
Memory Module: DIMM2, 8 GB, DDR3 ECC, 1866 MHz, 0x80CE, 0x4D33393342314737305148302D434D412020
Memory Module: DIMM3, 8 GB, DDR3 ECC, 1866 MHz, 0x80CE, 0x4D33393342314737305148302D434D412020
Memory Module: DIMM4, 8 GB, DDR3 ECC, 1866 MHz, 0x80CE, 0x4D33393342314737305148302D434D412020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x135), Broadcom BCM43xx 1.0 (7.77.61.1 AirPortDriverBrcmNIC-1305.2)
Bluetooth: Version 6.0.10f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet Bond (bond0), Ethernet, bond0
PCI Card: AMD FirePro D300, Display Controller, Slot-1
PCI Card: AMD FirePro D300, Display Controller, Slot-2
Serial ATA Device: APPLE SSD SM0256G, 251 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2My last kernel panic report:
Code:
Anonymous UUID: 350E3016-42C1-8689-6032-14F40EF8A444
Sat Feb 9 18:50:42 2019
*** Panic Report ***
panic(cpu 0 caller 0xffffff80126da29d): Kernel trap at 0xffffff7f953f6ac7, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x0000000637766052, CR4: 0x00000000001626e0
RAX: 0xffffff7f953f6aaa, RBX: 0x0000000000000000, RCX: 0x0000000000000020, RDX: 0xffffff7f95841aa0
RSP: 0xffffff83d4233870, RBP: 0xffffff83d4233980, RSI: 0xffffff8085603608, RDI: 0xffffff8085603000
R8: 0x0000001000002ba7, R9: 0x0000000000000000, R10: 0xffffff839d1d3100, R11: 0x0000000000000000
R12: 0xffffff8085603000, R13: 0xffffff8085603000, R14: 0xffffff8085603608, R15: 0xffffff8085603608
RFL: 0x0000000000010282, RIP: 0xffffff7f953f6ac7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0
Backtrace (CPU 0), Frame : Return Address
0xffffff83d4233340 : 0xffffff80125aeb0d
0xffffff83d4233390 : 0xffffff80126e8653
0xffffff83d42333d0 : 0xffffff80126da07a
0xffffff83d4233440 : 0xffffff801255bca0
0xffffff83d4233460 : 0xffffff80125ae527
0xffffff83d4233580 : 0xffffff80125ae373
0xffffff83d42335f0 : 0xffffff80126da29d
0xffffff83d4233760 : 0xffffff801255bca0
0xffffff83d4233780 : 0xffffff7f953f6ac7
0xffffff83d4233980 : 0xffffff7f953195d5
0xffffff83d42339c0 : 0xffffff7f95319ae7
0xffffff83d42339f0 : 0xffffff7f95316c30
0xffffff83d4233a80 : 0xffffff8012c8779c
0xffffff83d4233ae0 : 0xffffff8012c859c0
0xffffff83d4233b30 : 0xffffff8012c8ecdf
0xffffff83d4233c70 : 0xffffff8012694c64
0xffffff83d4233d80 : 0xffffff80125b43ed
0xffffff83d4233dd0 : 0xffffff801258ebe5
0xffffff83d4233e50 : 0xffffff80125a35ae
0xffffff83d4233ef0 : 0xffffff80126c17bb
0xffffff83d4233fa0 : 0xffffff801255c486
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(404.2.2)[3F0DBC5F-414B-379E-8C7B-A2F50B278A2A]@0xffffff7f95312000->0xffffff7f953b6fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[A2492141-9480-3177-BC7D-455925BB4A2E]@0xffffff7f93382000
dependency: com.apple.iokit.IOSurface(255.1)[12B5957C-3874-3A96-8FC6-FAC2180790A9]@0xffffff7f952ee000
dependency: com.apple.iokit.IOPCIFamily(2.9)[5C9A453F-559B-3683-9E81-D288D13A33CE]@0xffffff7f92e95000
dependency: com.apple.iokit.IOGraphicsFamily(530.14)[D44517BE-2B53-3BD5-826E-4E78B55E3B73]@0xffffff7f9362b000
dependency: com.apple.iokit.IOReportFamily(47)[5F165AE5-F4F2-3415-857C-34F2462A730E]@0xffffff7f939c5000
com.apple.kext.AMDRadeonX4000(2.0.4)[72D8FB63-8A63-38CB-8D53-01E07205BCAE]@0xffffff7f953c7000->0xffffff7f95887fff
dependency: com.apple.iokit.IOSurface(255.1)[12B5957C-3874-3A96-8FC6-FAC2180790A9]@0xffffff7f952ee000
dependency: com.apple.iokit.IOPCIFamily(2.9)[5C9A453F-559B-3683-9E81-D288D13A33CE]@0xffffff7f92e95000
dependency: com.apple.iokit.IOGraphicsFamily(530.14)[D44517BE-2B53-3BD5-826E-4E78B55E3B73]@0xffffff7f9362b000
dependency: com.apple.iokit.IOAcceleratorFamily2(404.2.2)[3F0DBC5F-414B-379E-8C7B-A2F50B278A2A]@0xffffff7f95312000
BSD process name corresponding to current thread: ScreensharingAge
Mac OS version:
18D109
Kernel version:
Darwin Kernel Version 18.2.0: Thu Dec 20 20:46:53 PST 2018; root:xnu-4903.241.1~1/RELEASE_X86_64
Kernel UUID: 1970B070-E53F-3178-83F3-1B95FA340695
Kernel slide: 0x0000000012200000
Kernel text base: 0xffffff8012400000
__HIB text base: 0xffffff8012300000
System model name: MacPro6,1 (Mac-F60DEB81FF30ACF6)
System uptime in nanoseconds: 1181420789198
last loaded kext at 518064001039: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f98e83000, size 32768)
last unloaded kext at 847069991751: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f98e83000, size 32768)
loaded kexts:
com.apple.driver.AppleTopCaseHIDEventDriver 138.2
com.apple.driver.AudioAUUC 1.70
com.apple.fileutil 18.306.12
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.23.46
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.5
com.apple.driver.AppleMCCSControl 1.5.6
com.apple.kext.AMDFramebuffer 2.0.4
com.apple.kext.AMDRadeonX4000 2.0.4
com.apple.driver.AppleGraphicsDevicePolicy 3.28.4
com.apple.AGDCPluginDisplayMetrics 3.28.4
com.apple.driver.AppleHDA 282.10
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 6.0.10f1
com.apple.driver.eficheck 1
com.apple.driver.pmtelemetry 1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleThunderboltIP 3.1.2
com.apple.driver.AppleLPC 3.1
com.apple.kext.AMD7000Controller 2.0.4
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMGPUPowerControl 3.28.4
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelMCEReporter 107
com.apple.filesystems.apfs 945.241.4
com.apple.driver.AppleVirtIO 2.1.3
com.apple.filesystems.hfs.kext 407.200.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleSystemPolicy 1.0
com.apple.iokit.AppleBCM5701Ethernet 10.3.3
com.apple.driver.AirPort.BrcmNIC 1400.1.1
com.apple.driver.AppleAHCIPort 329.200.2
com.apple.private.KextAudit 1.0
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 220.0.0
com.apple.nke.applicationfirewall 190
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 220.0.0
com.apple.driver.AppleHIDKeyboard 208
com.apple.driver.AppleActuatorDriver 2410.5
com.apple.driver.AppleMultitouchDriver 2410.5
com.apple.driver.AppleInputDeviceSupport 2410.2
com.apple.driver.AppleHSBluetoothDriver 138.2
com.apple.driver.IOBluetoothHIDDriver 6.0.10f1
com.apple.kext.triggers 1.0
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.kext.AMDRadeonX4030HWLibs 1.0
com.apple.iokit.IOAcceleratorFamily2 404.2.2
com.apple.kext.AMDRadeonX4000HWServices 2.0.4
com.apple.driver.DspFuncLib 282.10
com.apple.kext.OSvKernDSPLib 527
com.apple.iokit.IOAVBFamily 710.1
com.apple.plugin.IOgPTPPlugin 700.7
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOSurface 255.1
com.apple.driver.AppleHDAController 282.10
com.apple.iokit.IOHDAFamily 282.10
com.apple.kext.AMDSupport 2.0.4
com.apple.driver.AppleGraphicsControl 3.28.4
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 530
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.AppleGPUWrangler 3.28.4
com.apple.AppleGraphicsDeviceControl 3.28.4
com.apple.iokit.IOGraphicsFamily 530.14
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.10f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.10f1
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.10f1
com.apple.iokit.IOBluetoothFamily 6.0.10f1
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHub 1.2
com.apple.driver.AppleThunderboltDPInAdapter 5.5.8
com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.8
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.4
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleThunderboltNHI 4.7.6
com.apple.iokit.IOThunderboltFamily 6.8.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.iokit.IOAHCIBlockStorage 301.200.2
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.usb.AppleUSBEHCIPCI 1.2
com.apple.driver.usb.AppleUSBEHCI 1.2
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.2
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.1
com.apple.security.quarantine 3
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 493.0.0
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 456.230.1
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.kext.CoreTrust 1
com.apple.iokit.IOUSBMassStorageDriver 145.200.2
com.apple.iokit.IOSCSIBlockCommandsDevice 408.200.1
com.apple.iokit.IOSCSIArchitectureModelFamily 408.200.1
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 47
com.apple.iokit.IOTimeSyncFamily 700.7
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0Possibilities?
- Could the I/O board have been damaged by the loose coin-cell battery..
- The 10-core CPU may be faulty in some way. It was a server pull from Ebay.
Thoughts? thanks in advance!
Last edited:
