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rcarter3636

macrumors regular
Original poster
Mar 11, 2015
167
99
I woke up to a white screen on my Apple Watch Series 3 today. Did a chat and they said since you have Apple Care you can do express replacement...for $69!
I ended chat and called Apple and they that was wrong....it’s $40. I told them that I had to send 4-5 Watches back to Apple (series 0) and there was no charge.
They said they just started this and it is a shipping charge. I told them to go ahead send and they put a hold on my cc. Damn it!
 

nrvna76

macrumors 65816
Aug 4, 2010
1,243
1,268
Went through this with my iPhone X. I think the point of the ‘fee’ is for if it’s an accidental damage replacement not for a manufacturer defect type of issue. Through a separate chat I was able to get it removed. Ymmv.
 
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