Apple declines warranty on a newly purchased Mac Mini?

[robertpetry]

My brother in law bought a Mac Mini from Fry's on May 28. When we went to register, Apple said it was a discontinued model and wold not accept the purchase date as any later than January. They claimed it was discontinued in November.

I need to know when part number MC239LL/A was actually discontinued. If it was discontinued in November then Fry's has a problem for not disclosing that.

If not, then I am totally confused.

Does anyone know the date on this part number?

Thanks!

 

[spinnerlys]

It's the late 2009 model.

Apple gives a one year warranty, so it should still be covered.

 

[rw3]

Use OSX to register it...when you setup it up after the video, that officially registers the warranty and the purchase date. If Apple has an issue, show them the receipt from Fry's.

 

[robertpetry]

So was it discontinued when he bought it on May 28? Was it discontinued in 2009? Or just recently?

 

[spinnerlys]

So was it discontinued when he bought it on May 28? Was it discontinued in 2009? Or just recently?

It was updated last Tuesday.

Just because it is discontinued, doesn't mean it is no longer supported.

Try to contact Apple via telephone, as it seems to be some kind of hiccup.
http://www.apple.com/contact

 

[ADent]

According to the linked article it was discontinued June 15, 2010. BTW it was introduced on October 20, 2009, so it can't be more than a year old.

Try again. It may have been a screw up since the new mini just came out two days ago.

 

[robertpetry]

I got it taken care of. My Brother-in-law apparently misunderstood and Apple said the system was just discontinued Tuesday. I actually remember my wife having the same warranty issue with Fry's 2 years ago. Basically, Apple recorded the date that Fry's took possession of the system as the "sold" date and we had to fax in a receipt showing when we bought it to reset the warranty period.

Has anyone else had that problem with Fry's? Has anyone else ever bought a system at Fry's??? lol.