Apple Music Library no longer works

[HeavenDynamic]

Hi everyone,

Since a few days, my Apple Music Library no longer works across all of my devices. My Mac is giving me an error 18004 telling me that Genius can't be updated right now and my iPhone and iPad stops trying to sync after a few seconds. This only place where my library is still alive is on music.apple.com

I saw multiple threads on Apple Community and on Reddit with people experiencing the same issue.

Has anyone found a way to fix this?

 

[carrot_bg]

Many users are having the same issue, some of them claim that after contacting Apple support the problem can’t be solved by user And will be addressed in next software update. It’s extremely frustrating.

 

[OSXphoto]

Ouch that’s nasty. What iOS and macOS versions are you using if I may ask?