Just upgraded to Big Sur, everything works fine, except for Apple Music : on the 'Listen Now' page, I get 'An error occurred, try again'.
Have logged out and back in, rebooted, no go...
Have logged out and back in, rebooted, no go...
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Apple Music Apple Music 'Listen Now' error occurred...
- Thread starter Dr. McKay
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I also just updated to Big Sur. My macbook suddenly cant see my family sharing?! I can listen all the music on my other products such as iPad or iPhone. But even if I'm on the same account my mac can't recognize I'm on Family Sharing and asks me to subscribe to a music program?
I also had the same issue on Music on iPhone ("an error occurred"), but there it was fixed after following these steps:
My listen now page doesn’t work - Apple Community
I don't have any problems on my iPad or iPhone, only on my MacBook Pro (haven't upgraded my iMac yet to Big Sur). I have already tried logging out of Apple Music and back in, didn't work...I also had the same issue on Music on iPhone ("an error occurred"), but there it was fixed after following these steps:
My listen now page doesn’t work - Apple Community
discussions.apple.com
Just checked my iMac which is still on Catalina, no problems there. It seems to be a problem with Big Sur only...
I found a possible fix:
Log into music.apple.com and play the station that is not working. For me it was my own station and another one as well. I played those two in music.apple.com and now they work on my Mac Pro.
Log into music.apple.com and play the station that is not working. For me it was my own station and another one as well. I played those two in music.apple.com and now they work on my Mac Pro.
I've got the same problem on both Apple Music in Big Sur and on music.apple.com...
Called Apple Support yesterday. Talked with them all day. Tried loads of stuff. Resetting nvram, reinstalling big sur, deleting a ton of (cache) files, ... . Had to collect some information and they sent it to Apple engineers. They will contact me back on wednesday. I'll keep this post updated.
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They haven't had the time to look at it just yet. They said they'll contact me when they found a solution, which should be by the end of this week or next week.
I was really frustrated by this, so much that I eventually logged out of Music on my Mac Pro, MacBook Pro, Mac Mini, iPad and iPhones. Then I started from one end, actually with music.apple.com and logged in again, and let the respective systems do the Genius sync.
Now it's been a few days, and Listen Now works on ALL units...
Now it's been a few days, and Listen Now works on ALL units...
Well, haven't tried that, logging out of all my devices. Will try that tomorrow. Thanks for the advice !
Tried Killerbob's suggestion, logged out of iCloud and Apple Music on all my devices, still no luck...
Works without problems on my iPad and iPhone (both latest version of iOS, all updates installed), and also works perfectly on my iMac with Catalina.
On my MacBook Pro with Big Sur and on music.apple.com, I still get 'An error occurred' message...
Very frustrating.
@Jentl : any news from Apple support ?
Works without problems on my iPad and iPhone (both latest version of iOS, all updates installed), and also works perfectly on my iMac with Catalina.
On my MacBook Pro with Big Sur and on music.apple.com, I still get 'An error occurred' message...
Very frustrating.
@Jentl : any news from Apple support ?
Tried that, too, worked, the first time. After quitting Apple music again and restarting it, it was back to the same 'an error occurred'...
Here more of the same, listen now not working. Logging of and back in works but after a restart it doesn't anymore.
But once I have dragged the 'Chill mix', 'Favorite mix' from Apple Music in the left column and via this 'short cut' I just can lister to those mixes not 'the solution' of course but still.
But once I have dragged the 'Chill mix', 'Favorite mix' from Apple Music in the left column and via this 'short cut' I just can lister to those mixes not 'the solution' of course but still.