An Apple tech on the phone suggested wiping all music and music-related files they had for me, and starting off with a blank slate. He could think of nothing else to try.
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Apple Music stops playing after 15 seconds
- Thread starter MajorFubar
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The solution to this problem is a simple one. When playing music with your Apple device, there is always an option for the output to come from the internal speakers of the device or from external speakers through a bluetooth speaker. If your device has been set to play through a bluetooth speaker and the bluetooth device is on and connected, the music will play through the bluetooth speaker. But if the bluetooth device is not available or not connected, your device will play for only a few seconds and stop.
SOLUTION:
Go to your music library and toggle the icon to play through the internal speakers of your device or connect to the bluetooth speaker. See attached screenshot
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While your suggestion is well intended, it's worth bearing in mind that we're not all Apple newbies who make rudimentary errors. I can't say if this is still a problem because I have abandoned Apple Music, but in my case it definitely was not because bluetooth or anything else was dropping off. The same thing would happen whether I was using BT headphones or whether my phone was streaming to my AirPort Express. I don't use the phone's built-in speaker to listen to music. People who do that don't deserve good music.
There are no settings I can find in Apple Music that specifically direct it to play to a certain audio device. It plays (played, in my case, seeing I don't use it anymore) to whatever device my phone was physically or virtually connected to.
One month later and it still glitches.
On iOS 17.4 I find that the Music app always skips a fraction of a second within the first 10 seconds of playback. And it doesn't matter from which source the music is. Digital purchases, matched songs or unmatched songs, even MP3... and it also doesn't matter if it was previously (re)downloaded onto the iOS device.
My HomePod mini's also have this issue, but a little bit less.
This morning I opened the Music app on my Mac (MacOS 14.4 Sonoma) at work. When I pressed play on whatever song, Apple Music or an MP3 of my own, it just stopped within 10 seconds. The play button kept showing the play status, but the speakers were silent. When I press the play button again it showed the pause state, but then the music started playing again for another 5 seconds... weird. Restarted the app a few times, but nothing changed.
But then I noticed something... the app was searching for an one of the HomePod's at home, which I had used yesterday. For some reason it kept looking for that device very long and meanwhile it used the built-in speakers for 5-8 seconds. It took around 2-3 minutes until the Music app finally decided to show a pop-up in which it explained that it was searching for different speakers. After selecting the built-in output, the music started to play normally.
But after a while the issue came back... playing a newly searched song for 5-7 seconds... then it stops again, still searching for the AirPlay device that isn't on the connected network.
This macOS version is the worst I ever experienced... did Apple hire former Microsoft programmers or something?
On iOS 17.4 I find that the Music app always skips a fraction of a second within the first 10 seconds of playback. And it doesn't matter from which source the music is. Digital purchases, matched songs or unmatched songs, even MP3... and it also doesn't matter if it was previously (re)downloaded onto the iOS device.
My HomePod mini's also have this issue, but a little bit less.
This morning I opened the Music app on my Mac (MacOS 14.4 Sonoma) at work. When I pressed play on whatever song, Apple Music or an MP3 of my own, it just stopped within 10 seconds. The play button kept showing the play status, but the speakers were silent. When I press the play button again it showed the pause state, but then the music started playing again for another 5 seconds... weird. Restarted the app a few times, but nothing changed.
But then I noticed something... the app was searching for an one of the HomePod's at home, which I had used yesterday. For some reason it kept looking for that device very long and meanwhile it used the built-in speakers for 5-8 seconds. It took around 2-3 minutes until the Music app finally decided to show a pop-up in which it explained that it was searching for different speakers. After selecting the built-in output, the music started to play normally.
But after a while the issue came back... playing a newly searched song for 5-7 seconds... then it stops again, still searching for the AirPlay device that isn't on the connected network.
This macOS version is the worst I ever experienced... did Apple hire former Microsoft programmers or something?
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Will you try speaking to Apple support to ask for help? I'm curious what they'll suggest
I've found a workaround; I had to untick the AirPlay2 device, even though that device doesn't even exist on the current network I'm on. Now the device is gone and can't be ticked again. The music now plays normally.
But I'll send in a bug-report to Apple.
Maybe the functionality has changed here, I remember that in the past iTunes simply forgot the AirPlay connection when iTunes was closed. Apparently the Music app today doesn't.
I've had this problem for years through multiple OS versions. Still have this problem. Sonoma 14.4.1. Not playing on any remote speakers, no remote speakers checked off. Using Apple Music cloud library and have iTunes match.
Tracks just sit at 0:14 - no paused, but not playing. Happens very regularly. It is very frustrating. Only way to get music to play again is to skip to the next track.
Tracks just sit at 0:14 - no paused, but not playing. Happens very regularly. It is very frustrating. Only way to get music to play again is to skip to the next track.