I got into Apple for the ecosystem interaction, the quality of the hardware, decent software, and the "it just works" functionality.
Over time the interaction has decreased, the quality is still there, the software has not grown as expected, and it has evolved into "sometimes it just works".
I won't be replacing my MB - I've grown to like my hybrid PC and my IPP is not quite a laptop
I added Android to my mobile space - between bugs and lack of functionality in iOS
It has become increasingly harder to identify good new software and more expensive - searching in the App Store is a pain to find what you want.
The "it just works" died a while back
PWA's would be a great alternative however, you sorta can't most cases in iOS Safari.
Other than in-app purchases, it has been a while since I actually bought anything in the App Store. All of my new app purchases last couple of years has been on the Android side.
Apple did themselves no favor using this argument.
MHO YOMV
X280 x2, MBP 2015, 12 ProMax, IPP 11 2020, Razer 2