Apps Apple TV app takes ages to now open

[MrMister111]

On my Apple TV, opening the Apple TV app I now get a spinny icon, and it takes a while to open. Once open it’s fine but it does this every time now.

All up to date, internet is fine, all other apps open straight away but this take a while.

This only seems to have happened recently, is it just mine? I’ve restarted the Apple TV but just the same.

 

[StumpyBloke]

How long is a while?

 

[Audit13]

Which model of the AppleTV has the issue?

I have a 1st and 2nd Gen 32 GB 4k running official 17.2 and both boxes open the AppleTV+ app quickly. Both are connected via WiFi only.

 

[MrMister111]

Apple TV HD. A while more than a minute? Grey screen with spinny icon. I’ve quit the Apple TV app, restarted it.

It’s connected via WiFi. Has good speeds, all other apps open and stream fine

 

[StumpyBloke]

Crikey that is a long time: for any model. Have you tried resetting the box?

 

[MrMister111]

Crikey that is a long time: for any model. Have you tried resetting the box?

Not factory reset no, I’ve restarted it and it’s had updates so it updates/restarts etc then.

 

[stocklen]

I have the latest AppleTV box, and I too have experienced a grey screen delay when opening the TV app.

Not nearly enough to really get upset over - id say 5 seconds or so - and it doesnt do it every time just once in a while.

So... even the current model of AppleTV does so.

It's almost certainly down to 17.2 as it never did this before. Hopefully 7.3 is imminent and will solve whatever the problem is.

 

[MrMister111]

Can’t remember how long it’s been doing it for, probably recent, and I have auto updates on so it may be the latest iOS that did it.

Also scrolling to the Apple TV icon used to get a preview, I now just get a grey with Apple logo bit, scrolling to Netflix shows recent programs for example.

 

[Rradcircless]

I'm experiencing the same on my M1 iPad Pro.

 

[AL2TEACH]

I’ve restarted it

Try unplugging it for about 30 seconds.

 

[Dc2006ster]

When my Apple TV gets sluggish it is often because I have too many apps open. Press the Home button twice and swipe up to close them.