iPhone 14 Pro Max AT&T now using new phone shipping boxes for trade-ins?

[Mr.Scarface]

I've been waiting on a shipping/box label for my trade-in on my iPhone 14 Pro Max. I decided to look at the trade-in email and it said use the shipping box/bubble phone wrap and label from the new phone shipping box. This used to be a no-no. Did AT&T changed the system?

 

[chabig]

Maybe. Maybe not. Maybe the new phone will come with a return box. Does any of this matter?

 

[Mr.Scarface]

Maybe. Maybe not. Maybe the new phone will come with a return box. Does any of this matter?

Yes, because if you used the new phone box in the past...your trade-in may be lost forever.

 

[chabig]

I would just follow their instructions. You can't go wrong that way. Maybe take some pictures of the box as shipped back with appropriate labeling.

 

[Charadis]

Like you, I was unsure at first. But when I shipped out my trade in using the included label, my trade in status updated as in transit.

If you want to return your new phone, the instructions say to request a return label

I included the original box, but it’s probably not necessary

 

[oorrggaanniicc]

Did you purchase your phone on apple.com or at&t site?

 

[Jackbequickly]

Look better than the Apple return box. You could easily peel open the box end and steal the phone in seconds. FedEx ground stole mine but Apple paid anyway.