Hi:
The app store for IPAD, is not a separate icon on the desktop. The way I open it is to click on the app store icon and then when I do that, the ipad apple store opens a window on top of the app store screen . This window cannot be closed. The only thing one can do is press "open" on that window to open the apple store (with the photos of apple products, etc.). I do not know how to close it except pressing the button on the bottom of the ipad to go back to the desktop. There are no buttons on the app store to do so. There is only the "open" button and below that "details, reviews, related) buttons.
If I press "open" on the apple store, an ipad air photo appears. On the top menu are items to shop Ipad: minis, accessories, etc. On the right hand side of this is a magnifying glass , a symbol that pulls up my account(which has nothing in it --no info at all because I am not using this), and a cart to buy things.
I cannot access the app store for the reasons I mentioned.
In addition, I have 2 other apple store icons (real icons) that I just noticed on my desktop.
One says it is an ipod store and has a button to open up the apple store for ipad. The other is an ipad apple store icon (separate from the app store) which opens up to this same ipad accessories, tablets, etc.
So, for some reason, this apple store got loaded also from within my app store when I went to the app store to update the apple store -- since there was an update indicated. This being apple and not android and not Microsoft, there is no way I can do anything about this I fear unless I know some hidden info that I could never find or if trek to an apple store and wait an hour and maybe get some help (or pay money to get help)
I am sorry to be so cynical but I have noticed that it is very hard for someone to have any control over what is going on on this device. All I did was go to updates to download this thing and now I seem to be stuck.
Again, any ideas greatly appreciated. Maybe deleting something. But again, I live in fear of that because from what I read, once deleted, icons loaded with Ipad are very difficult to recover.
Thanks.
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In addition, I wonder what will happen when updates to apps appear. since I cannot access the app store page, I may not be able to update any of my apps.