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patrykw

macrumors newbie
Original poster
Dec 28, 2017
1
0
Hello,

I have a problem authorising any admin tasks (like installing new apps, unlocking system settings etc.). I have an admin account with a password, yet the system won't authorise it. The prompt just shakes around as if the password was incorrect. However, I'm able to log into my account without problems, so I assume the login details are fine.

I've noticed that the "Username" field is blank by default (while usualy it's already there when the prompt appears) - please see the attached image file. Even if I type the username manually, it still wouldn't work.

Not sure what to do about it, I've never seen anything like this. Any help would be much appreciated!
 

Attachments

  • Screen Shot 2017-12-28 at 20.45.22.png
    Screen Shot 2017-12-28 at 20.45.22.png
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