iPhone Can’t update WatchOS

[jimckimmel]

I have Public Beta 2 running on my iPhoneX witH no issues. However, with today’s WatchOS Update, I’m unable to update the watch. I see the badge that an update is available, but when I go in to the watch app, and try to download the update, I get a message that either the phone isn’t connected to the internet (it is) or the watch isn’t connected to the phone (it is - other apps and info are updating fine). I’ve rebooted both devices, but no luck.

Anyone else seeing this? I’m submitting feedback on it, but wanted to see if it’s just me.

 

[SumYoungGai]

I had this issue on developer preview 2 (public beta 1) and updating fixed it for me. Maybe it'll be fixed when you update to PB3.

 

[gusnyc]

I am having exactly the same problem with the PB2 and Apple Watch. I tried unpairing and repairing and it didn't help. Still having both error messages.

 

[dmrowley]

Remove the iOS 12 beta profile and reboot.

Launch the watch app and update.

When completed, install beta profile again.

This worked for me today.

 

[gusnyc]

Remove the iOS 12 beta profile and reboot.

Launch the watch app and update.

When completed, install beta profile again.

This worked for me today.

Thank you for that. It worked for me as well!

 

[jimckimmel]

Thanks for that. Not sure how/why this fixed it (and I didn’t try the fix, above), but connected to LTE, and launching the watch app, the phone finally got to the point of install (pending connection to WiFi). Next time I connected to WiFi, the watch update downloaded and I was able to install.

If this is happening to you, try turning WiFi off and see if that gets around it, before removing the beta profile.

 

[stephen1108]

Thanks for that. Not sure how/why this fixed it (and I didn’t try the fix, above), but connected to LTE, and launching the watch app, the phone finally got to the point of install (pending connection to WiFi). Next time I connected to WiFi, the watch update downloaded and I was able to install.

If this is happening to you, try turning WiFi off and see if that gets around it, before removing the beta profile.

This worked for me, thank you so much!

 

[jsamuelson]

Thanks for that. Not sure how/why this fixed it (and I didn’t try the fix, above), but connected to LTE, and launching the watch app, the phone finally got to the point of install (pending connection to WiFi). Next time I connected to WiFi, the watch update downloaded and I was able to install.

If this is happening to you, try turning WiFi off and see if that gets around it, before removing the beta profile.

Confirm this works, many thanks!

 

[codemonkey812]

The above process work for me to update my watch OS, but now some items are not syncing. The biggest issue is my contacts are missing so names are not displayed on messages or calls. I have reset the watch and tried the reset contact data option. Anyone else having issues?

 

[mogilesha]

The above process work for me to update my watch OS, but now some items are not syncing. The biggest issue is my contacts are missing so names are not displayed on messages or calls. I have reset the watch and tried the reset contact data option. Anyone else having issues?

YEs, everyone.