I'm working on a Mac Mini late 2012. The video while playing a MOV file in QuickTime X is choppy but the sound is OK. VLC Media Player plays the file OK. Youtube works OK. The issue is just that any video played in QuickTime has choppy video. We'd just use a different program if that were an option but we need QuickTime to work like it is supposed to.
Info about the file:
File Kind: QuickTime movie
Format: MPEG-4
Size: 23.2 MB
Duration: 00:00:22 (8 805 kb/s)
Video: HVEC, 1920x1080, 30.000 fps, 8 544 kb/s - Core Media Video
Audio: AAC, 192 kb/s VBR, 44.1 kHz, Stereo - Core Media Audio
There is another identical Mac Mini which I've used to play the file and it plays OK. I've been trying to figure out what is messed up on the Mac Mini that has trouble playing the file. After trying for a while I gave up and reinstalled macOS, choosing the option to preserve personal files and settings, however QuickTime Player still has choppy video. I suspect there is a codec lingering somewhere, possibly installed by something else, that is causing problems but I don't know how to find and remove the codec.
Info about the file:
File Kind: QuickTime movie
Format: MPEG-4
Size: 23.2 MB
Duration: 00:00:22 (8 805 kb/s)
Video: HVEC, 1920x1080, 30.000 fps, 8 544 kb/s - Core Media Video
Audio: AAC, 192 kb/s VBR, 44.1 kHz, Stereo - Core Media Audio
There is another identical Mac Mini which I've used to play the file and it plays OK. I've been trying to figure out what is messed up on the Mac Mini that has trouble playing the file. After trying for a while I gave up and reinstalled macOS, choosing the option to preserve personal files and settings, however QuickTime Player still has choppy video. I suspect there is a codec lingering somewhere, possibly installed by something else, that is causing problems but I don't know how to find and remove the codec.