Like a lot of us here I think, I had questions regarding Universal Control, the cool new macOS Monterey feature. Craig clarified how it works in a response to an email of mine.
![Screen Shot 2021-06-11 at 11.27.56 AM.png]( "Screen Shot 2021-06-11 at 11.27.56 AM.png")
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Clarification from Craig Federighi on Universal Control
- Thread starter Internet Enzyme
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Wow amazing that’s like getting an autograph from a rock n roll legend like Elvis.
Not sure if you’re sarcastic, but yeah, I think it’s pretty neat.
That’s actually pretty sick if I’m being honest. What was the turn around time on the email? How long did it take him to respond?
I sent the email at 7:54 pm and received the response at 10:38 am the morning after.
I once sent an email sunday morning, had a response within the hour. Conversation went back and forth a couple of times with response times counted in minutes. Pretty nice guy actually
What is wrong with you?? why the need to post his reply which is obviously a private communication between you and him. Why can't people keep things private anymore. Shame on you.
Privacy is the OP's choice. They chose to share email exchange with us. Why should they be ashamed of that?
I‘d remove the emailadress though
Lol seriously? Do you think Craig doesn’t know that his responses will end up on the internet?
did you really need to post this though? his reply is what i'd have expected they done. it's quite common sense in how they've implemented it. no harm in you emailing them but this post just comes off as you bragging. oh look at me i got an email from craig. congratulations 
i'm sure he does but it's common courtesy. doesn't matter if he expects it to go up on the internet by some attention seeking apple fanboy but it'd have been the decent thing by OP to do to not share it unless they had asked craig if they could share it. OP just wanted attention and plastered it over the internet.
I do wonder if it’s just his intern or something replying to these, though.
I mean, he’s a public figure and that email address I messaged is public information. The only reason I showed the email address in my initial post is to prove that it was actually him. I thought it was noteworthy, not common information, and so I decided that a forum on Macrumors was a good place to put it. Seems like you have a bone to pick and are giving me a hard time for no reason.did you really need to post this though? his reply is what i'd have expected they done. it's quite common sense in how they've implemented it. no harm in you emailing them but this post just comes off as you bragging. oh look at me i got an email from craig. congratulations
i'm sure he does but it's common courtesy. doesn't matter if he expects it to go up on the internet by some attention seeking apple fanboy but it'd have been the decent thing by OP to do to not share it unless they had asked craig if they could share it. OP just wanted attention and plastered it over the internet.
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It’s great that he responded. Congrats and thanks for posting. I’d be excited too to get a direct response. The info he provided about universal control is very helpful to know.
Feels awesome! He responded to be a few years ago. Really nice guy!
The difference is Andy doesn't have to worry about the email being covered in peanut butter, banana, ad mayonnaise.
Yea, Andy is bragging but, so what. I might have done the same depending on the subject matter and response. It is good to know what Craig took the time, instead of an underling answering for him.did you really need to post this though? his reply is what i'd have expected they done. it's quite common sense in how they've implemented it. no harm in you emailing them but this post just comes off as you bragging. oh look at me i got an email from craig. congratulations
i'm sure he does but it's common courtesy. doesn't matter if he expects it to go up on the internet by some attention seeking apple fanboy but it'd have been the decent thing by OP to do to not share it unless they had asked craig if they could share it. OP just wanted attention and plastered it over the internet.
Craig was actually the reason I started a MacRumors account. When I sent him an email, I posted it here, hoping it would gain more traction, and hence, a response.
https://forums.macrumors.com/thread...ts-to-help-my-vision-impaired-friend.2078604/
Never got a response, but got some good tips from some of you from the MacRumors community.
https://forums.macrumors.com/thread...ts-to-help-my-vision-impaired-friend.2078604/
Never got a response, but got some good tips from some of you from the MacRumors community.
Guys, do you actually think its Craig responding?
Similarly, when emailing Tim, do you think its him responding?
These guys are far too busy to be sitting at a desk checking the thousands of public facing emails they must receive, or even respond to them. It's most likely a dedicated team that filters through emails, responding where a response is required, and sending anything of more major importance to the correct teams. I very much doubt Craig or Tim are sitting at a desk responding to public emails when they have thousands of employees under them.
Similarly, when emailing Tim, do you think its him responding?
These guys are far too busy to be sitting at a desk checking the thousands of public facing emails they must receive, or even respond to them. It's most likely a dedicated team that filters through emails, responding where a response is required, and sending anything of more major importance to the correct teams. I very much doubt Craig or Tim are sitting at a desk responding to public emails when they have thousands of employees under them.
That sounds about right. Notwithstanding that, based on my own experience and that of others, it is still somewhat rare to receive a response from this email address. And, even if this is just an email address that leads straight to someone in marketing, the information is useful and the response is still appreciated.
Sadly there is nothing common about courtesy lately. It is nice to experience it and to practice itdid you really need to post this though? his reply is what i'd have expected they done. it's quite common sense in how they've implemented it. no harm in you emailing them but this post just comes off as you bragging. oh look at me i got an email from craig. congratulations
i'm sure he does but it's common courtesy. doesn't matter if he expects it to go up on the internet by some attention seeking apple fanboy but it'd have been the decent thing by OP to do to not share it unless they had asked craig if they could share it. OP just wanted attention and plastered it over the internet.
true it’s probably something like this so there’s no point just grab a manual or ask another machead for advices ?
It’s not uncommon really. In my work, our execs have dedicated team that filters email from external parties. They even have team that send monthly/quarterly email updates to employees using the execs ‘public’ email addresses.
I don't know if I'd leap straight to "shame", since many people haven't been taught basic etiquette and a gentle reproach might be more helpful, but yeah... it's not cool to publish private correspondence with identifiable info. You can make an edge-casey argument about Craig being a public figure and thus fair game, but in general, it's not a good look, and certainly shouldn't be encouraged.