Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

EdTomBell

macrumors newbie
Original poster
Nov 12, 2014
6
1
We have Kiosks at our University that I created an image for that wouldn't require users to log in. To make this easy I just customized the guest account in Mavericks. Now I want to upgrade to Yosemite, but customizing the guest account is proving to be a bit more difficult.

When I try to copy my customizations to the User Template as I did before it works just fine, but I get a message stating "The system was unable to unlock your login keychain" whenever I login to the customized guest account.

I feel like the best thing to do here would be to just create a custom user, but I would like to include the feature of user data being wiped on logout, and a logout automatically rebooting the machine and logging back into that User.

Does anyone know how I can create scripts to do this? Thanks.
 
Last edited:

sjinsjca

macrumors 68020
Oct 30, 2008
2,238
555
Pinging this thread to give it some visibility. I'm interested in any answers too.
 

KALLT

macrumors 603
Sep 23, 2008
5,361
3,378
Out of curiosity, what do you mean with ‘copy my customizations to the User Template’? And shouldn’t the guest account just work like before when you upgrade your systems?

Have you searched for solutions to this error? http://support.apple.com/en-us/HT3799 Perhaps your copying of the template overrides a password entry, thereby causing the prompt.
 

EdTomBell

macrumors newbie
Original poster
Nov 12, 2014
6
1
So I did end up figuring out how to correct my issues with customizing the guest account on Yosemite.

To answer the question of "shouldn’t the guest account just work like before when you upgrade your systems?"

When I upgraded from Mavericks to Yosemite it appears that the User Template (where the guest account gets its default settings once someone logs out or restarts from it, which wipes the user data) was recreated with default settings. Therefore requiring me to re-customize the Guest User.

After putting some time in I was able to successfully customize the guest account on Yosemite, which I will describe how to do here.

To customize I was following another forum post and used the steps and terminal commands they mentioned there:

1. Customize your space, logged in as Guest.
2. Once you've modified the guest account as desired, close all apps.
3. Be sure to delete things like browsing history (you were surely looking at that webpage for guidance, and had safari open.)
4. Next, switch users (don't log out) into your admin account.
5. Finally, now open terminal in YOUR account and do the last steps of that guide:

Code:
$ cd /Users/Guest/
$ rm -R "/System/Library/User Template/English.lproj/Library"/
$ cp -R Library/ "/System/Library/User Template/English.lproj/Library"/

This will prevent the guest from having apps re-open upon login.

One thing to add here is that if you had anything on the desktop for guest, or saved pictures in the guest account to use as the desktop background (or saved anything outside of the library folder) you will need to copy those folders from the Guest directory into English.lproj of the User Template.

The issue I ran into is that when I restarted my machine, which I set to auto-log in to the, is I got the message "The system was unable to unlock your login keychain."

The way I found to remedy this was by going back into the admin account and navigating to /System/Library/User Template/English.lproj/Library/Keychain (you will need to be the root user in terminal to access this you can access the root user by typing the command 'sudo su -' and then typing the root password. If you have not set a root password look here for instructions on how to do so) and deleting everything in that folder. Delete absolutely everything, even the .f[followed by some random characters]. Next time you log out or restart in the guest account, you will not run into this keychain issue.

I hope this helps and prevents anyone from having to spend hours solving this easily fixable error like me!
 
  • Like
Reactions: omeara7

martinb412

macrumors newbie
Jan 30, 2015
6
0
I tried this. At first I still got the keychain message on Guest login, but after a reboot I wasn't prompted. Everything was looking good until I started opening internet browsers and was promoted with a windows that read, "keychain not found. A keychain cannot be found to store [application name]"

Anybody else run into this?
 

EdTomBell

macrumors newbie
Original poster
Nov 12, 2014
6
1
That's odd. If I were you I would login to the admin side and try to create a new keychain manually to see if that solves it.
  • Spotlight search for Keychain Access and open it
  • Click File, followed by New Keychain..

Let me know how that works.
 

martinb412

macrumors newbie
Jan 30, 2015
6
0
Sorry for the delay,

That reddit post actually didn't work. The next day I was prompted for keychain password. I didn't see your reply until yesterday when I tried something else, that didn't work either.

When generating a new keychain, keychain access is prompting for a password. Doesn't the OS generate the Guest password randomly?
 

martinb412

macrumors newbie
Jan 30, 2015
6
0
I generated a new keychain with a generic password and moved it to /System/Library/User\ Template/English.lproj/Library/Keychains/login.keychain

First I forgot to reset the permissions on the file, when rebooted and logged into Guest I was promted to update the keychain password or create a new one.

I realized the file was still owned by administrator, so re-created the keychain and set chown to root:wheel.

When logged in I was prompted again with the same prompt. This time I entered the password I set when I created the keychain and it logged in. Sequential logins offered the same result.

After logging into Guest and typing in the keychain password I tried copying the keychain from the guest folder to the user template and this didn't work either.
 

EdTomBell

macrumors newbie
Original poster
Nov 12, 2014
6
1
It wouldn't be the guest password it would be an admin password.

The other option is to start from scratch. I suppose I should state that I initially had the custom guest login set up for Mavericks, then updated. All of the customizations I created were overwritten so I had to start from square one, but this may work different than starting from scratch on a fresh Yosemite install.
 

martinb412

macrumors newbie
Jan 30, 2015
6
0
This computer was setup from a fresh Yosemite install using AutoDMG with 10.10.2 from the app store coupled with Deploy Studio for installation. This is the 3rd re-image of this machine in the last week. I didn't even push any apps with AutoDMG, just bare bone Yosemite.

Thank for your help EdTomBell
 

EdTomBell

macrumors newbie
Original poster
Nov 12, 2014
6
1
Same thing was happening to our machines now. I believe this should fix it for you.

  • navigate to /Users/Guest/Library/Keychains in Finder as Admin
  • You should see a folder/folders in there and a file/files. These need to be completely deleted.
  • Open a terminal in order to do a recursive delete using the command 'sudo rm -R <folder or file path>' The easiest way to get the file path in there is to just click and drag the file into the terminal, this will populate it with the full path
  • Repeat this step for everything in that folder until it is empty
  • Reboot, and you should get no more Keychain prompt

You may need to manually give your admin user read/write access to these files in order to do this. Hope this helps!
 

EdTomBell

macrumors newbie
Original poster
Nov 12, 2014
6
1
How do you customize guest accounts in the first place and edit the 'template'? I'm a bit lost...

Are you customizing from a base Yosemite install? I lay out the steps in my second post on this thread, is there something in my language that is confusing or that you are having trouble with?
 

martinb412

macrumors newbie
Jan 30, 2015
6
0
When a new user logs in, everything in /System/Library/User\ Template/English.proj/ gets copied over as their profile.

It's so confusing when you see some people say there should be the machine keychain there, some say the login keychain should be there, and some say nothing should be there.

I believe I found the solution to my problem, it seems like a deploystudio problem. This is what I found: http://www.deploystudio.com/Forums/viewtopic.php?id=5383&p=1

I have restarted the image on a new machine and so far so good :)
 

virtualruffy

macrumors newbie
Feb 25, 2013
26
4
one script to do it all

When i dealt with this I went looking and found the following article (now page 5 and the current script is on pg 5) which details why to create a default profile and the stages he went through over the years since he started (thread began in 2011).
http://www.edugeek.net/forums/mac/7...ult-profile-template-bind-ad-10-5-10-8-a.html
The author, Carter, created and has updated the script for doing this. The full breakdown of commands can be seen in the Automator script which you can further customize. In mine I added an image to indicate the script was running and a voice announcement then at the scripts conclusion another image appears and again a voice announcement says you're done.

One important difference I see from what the script does and what several people are doing is they are deleting the entire folder's contents while the script runs specific commands to delete specific things. I've never had permission or keychain issues using the script. By deleting the entire contents en masse you may be creating the problem. Try the script it is the best thing I've found. And thank Carter.
 

casselli

macrumors newbie
Aug 27, 2015
1
0
So I did end up figuring out how to correct my issues with customizing the guest account on Yosemite.

To answer the question of "shouldn’t the guest account just work like before when you upgrade your systems?"

When I upgraded from Mavericks to Yosemite it appears that the User Template (where the guest account gets its default settings once someone logs out or restarts from it, which wipes the user data) was recreated with default settings. Therefore requiring me to re-customize the Guest User.

After putting some time in I was able to successfully customize the guest account on Yosemite, which I will describe how to do here.

To customize I was following another forum post and used the steps and terminal commands they mentioned there:



One thing to add here is that if you had anything on the desktop for guest, or saved pictures in the guest account to use as the desktop background (or saved anything outside of the library folder) you will need to copy those folders from the Guest directory into English.lproj of the User Template.

The issue I ran into is that when I restarted my machine, which I set to auto-log in to the, is I got the message "The system was unable to unlock your login keychain."

The way I found to remedy this was by going back into the admin account and navigating to /System/Library/User Template/English.lproj/Library/Keychain (you will need to be the root user in terminal to access this you can access the root user by typing the command 'sudo su -' and then typing the root password. If you have not set a root password look here for instructions on how to do so) and deleting everything in that folder. Delete absolutely everything, even the .f[followed by some random characters]. Next time you log out or restart in the guest account, you will not run into this keychain issue.

I hope this helps and prevents anyone from having to spend hours solving this easily fixable error like me!
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.