I’m not sure defective would be the word to describe this but essentially, I purchased an iPhone XS 256GB from AT&T and I believe that something might be wrong with the quality, placement, or something else with the glass on the front screen. I keep getting progressively worse cracks on it and I’m confused as to why this could be happening. Since I am actually serious about this, I’ll be blunt with you guys. I’ve dropped it once onto the carpet from roughly waist height. The screen did not initially crack from that. The first thing I did was take it out of its case and examine if there was any damage to the display or the back of the aluminum (I think that’s what the sides are made out of). None at all. I brushed it off and put it back in its case and then my pocket. There was nothing in my pocket that the phone was in (no keys, change, etc...) that could’ve cracked it but I got a hairline crack starting at the right bottom corner of it when I pulled it out around 10 MINUTES LATER. I was pretty butthurt considering that I had it for only a week. I’ve always been gentle with my phones and always have a case on them and I never put anything else in the same pocket as my phone is in. The screen since has just started cracking more and more and I’m starting to doubt the stability of this display. The next one was another hairline branching off of the initial one to start, back towards its origin of the bottom right corner. I use my phone all the time for work because I deliver pizzas for Dominos. So my phone is always plugged into Apple CarPlay via USB and it sits in the front passenger seat all the time. I don’t throw anything in my passenger seat while my phone is plugged in ever (because I put the food and other items in my rear seats). And today, another 3 cracks just spontaneously occur when I check my phone to punch in an address happen. One branching up towards the perimeter of the screen (this one looks very weird almost as if it’s magnifying the led) I’ll provide pictures of it. Another crack going downwards from the original hairline. And the most odd of all, a lone crack that has no ending destination (such as reaching the boundaries of the display) that stops with no other connections to other cracks. This all happened while I was charging my phone and I don’t know what to do since it’s really expensive to replace the screen. I still have the warranty that Apple issues when a new phone is purchased and I know that they can check the phones accelerometer for impacts. Has anyone else had this happen to them at all? I’ve never heard of anybody or myself having this happen and I’ve owned 5 different models of iPhones. Let me know what you guys think because this is really bothering me and I’m worried that if I take it to an Apple authorized service center that they’re pretty much going to tell me to F*** off. Thank you guys for reading this (I know it’s long) but any help at all is greatly appreciated.
