iPhone XS Max Dropping WiFi

[SayCheese]

My XS Max keeps dropping the WiFi connection while I'm sat in my office at work. It only drops the connection when the screen goes off and it locks. While I've got the screen open, it maintains the connection.
This is a relatively new development. I can sit my iPad next to the iPhone and the iPad maintains the connection when the screen goes off.

I've tried a soft reset and that's made no difference. Any suggestions please?

 

[now i see it]

See if it still disconnects when using a different wifi router/network

 

[BuggyGT]

It sounds like it is similar to the thread below but unfortunately I am not sure if we ever got an answer, my only suggestion was to perhaps delete any VPN apps if you might have any installed.

11 Pro Max No Wifi when sleep

A shot in the dark, do you happen to have any VPN apps installed by chance? (if so you can try to uninstall those as a first testing step)

forums.macrumors.com

 

[BeeGood]

My XS Max keeps dropping the WiFi connection while I'm sat in my office at work. It only drops the connection when the screen goes off and it locks. While I've got the screen open, it maintains the connection.
This is a relatively new development. I can sit my iPad next to the iPhone and the iPad maintains the connection when the screen goes off.

I've tried a soft reset and that's made no difference. Any suggestions please?

I had the exact same problem with my 11 Pro Max, but it was related to my router. I recently bought a Netgear Nighthawk that does this “smart connect” thing where it switches between radio bands (5Ghz or 2.4Ghz) based on which devices are connecting to it. It would happen frequently, particularly when I would lock the screen.

Is this only happening at work? Do you know if maybe the router there is doing something similar with radio bands?

 

[SayCheese]

Last night I updated to iOS 13.6 and it seems to have fixed the issue.. for now. Let's hope it stays fixed.

 

[GP-SE]

Last night I updated to iOS 13.6 and it seems to have fixed the issue.. for now. Let's hope it stays fixed.

I was the OP in the other thread, I had the exact same issue my 11 Pro MAX, and so far with 13.6 it seems to be fixed!