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macbabs5

macrumors newbie
Original poster
Dec 8, 2019
3
0
running HighSierra on imac 2011 model, have trouble deleting emails the message I get :
An error occurred while moving messages to mailbox “”.
I guess the error has something to do with "". but I can't see where that is, looked at the accounts etc can't see "". anywhere, I need to clear out the inbox and can't. any suggestions?
 

Fishrrman

macrumors Penryn
Feb 20, 2009
28,348
12,464
Try creating a NEW mailbox with a similar name.
Can you move emails into the new mailbox?
 

macbabs5

macrumors newbie
Original poster
Dec 8, 2019
3
0
OK , All I want to do is Move the emails to TRASH(delete) I need to make more room for other emails.
I guess I cant make another Trash mail box?
 

Fishrrman

macrumors Penryn
Feb 20, 2009
28,348
12,464
tlaw had a good suggestion.
Try shutting down -- all the way off.
Then, reboot and log back in.
Still having the same problems?
 

macbabs5

macrumors newbie
Original poster
Dec 8, 2019
3
0
Hi All, done all the above, still can't delete them, it's only the hotmail, Gmail is OK to delete"..
If I made a new folder on desktop for hotmail, then deleted the hotmail account from the accounts list on iMac would that get rid of the old emails, and I could use the shortcut on desktop for hotmail??
 
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