Appreciate the suggestions. I have emailed the ISP, and requested login codes for the airOs interface. Doubt they will give me access, but thought I would try my luck.
I am on the verge of ordering a new router with a dedicated ethernet "in"/WAN, and will pop something up here as soon as it arrives, and I have installed it. REALLY hopeful that the cause of all these issues lies with the old router!
Yeah, I've reached the point where even if my ISP provides me with a modem that includes routing capabilities, I always just plug my own personal ethernet router into it. That way, I don't care how they configure their modem/router, I simply ignore whatever they've done and just configure my own LAN the way I prefer. (This also allows me to switch from one ISP to another without having to make any changes to my local network.)