found new internal apple site, need help with more info

[swingerofbirch]

I always thought it would be a cool job to work from home giving out Apple technical support via chat....so I did a little digging and found these public sites (which Apple may not have intended to be public that may give some clues as to which company they use to give their chat technical support):

This website is called CallCenter@nywhere, where the agent presumably logs on to work:

http://chat.info.apple.com/TAW/

miscellaneous pages you can peruse:

http://chat.info.apple.com/TAW/light/chat/
http://chat.info.apple.com/TAW/light/chat/elements/


This page has some sort of test:
http://chat.info.apple.com/TAW/light/communication/Test/Test.html

You can get to various pages, which look to be elements of the interface the agent would use, such as:
http://chat.info.apple.com/TAW/light/client/chat/agent_chat.jsp

But you can find many more for yourself.

Has this been discussed before? Anyone know which company Apple uses??

 

[ginopiazza49]

I can tell you that I am very glad to see that you brought these links forward. I, as a person who is unable to speak and who is in a wheelchair, was hoping to get a job with Apple. However, as a person who is unable to speak, I did not know where I could fit in. Seeing the links you found gives me more hope and encouragement that I can work from home giving out Apple technical support, or something like that, via chat.

Any chance that you (or someone reading this thread) knows who at Apple I can contact regarding the above? I did submit my resume' last week to http://www.apple.com/jobs/us/apply.html, along with a cover letter explaining my handicap, however, I have not received anything back.

If anyone reading this thread has any words of advice, I would appreciate it!