I'm not sure if this is an issue with High Sierra, macOS, or my work's servers and stuff. Previously, I was able to add our Exchange account just using my work's username and password. I THINK I maybe had to add webmail.xxx.com (xxx is a place holder for the company's name, and it's a safe industry) and it would work fine.
Now when I try to add it, I get the error "Unable to verify account name or password." and I get the option to add Username, Internal URL, and External URL. When I put in my username, and try webmail.xxx.com in the URL fields, it will add the account but nothing is downloading. Mail shows the Exchange account and Inbox folder, but that's it.
I just tried using outlook.office.com (the website I sign in with through work) and it still added the account but Mail is giving me the error "Connections to host outlook.office.com on the default ports failed."
I've tried looking through our documents and there are no direction on how to do this. We have probably thousands of employees that have access to add their accounts like this but I'm sure very few use Macs.
Is this just a limitation on the older High Sierra?
Now when I try to add it, I get the error "Unable to verify account name or password." and I get the option to add Username, Internal URL, and External URL. When I put in my username, and try webmail.xxx.com in the URL fields, it will add the account but nothing is downloading. Mail shows the Exchange account and Inbox folder, but that's it.
I just tried using outlook.office.com (the website I sign in with through work) and it still added the account but Mail is giving me the error "Connections to host outlook.office.com on the default ports failed."
I've tried looking through our documents and there are no direction on how to do this. We have probably thousands of employees that have access to add their accounts like this but I'm sure very few use Macs.
Is this just a limitation on the older High Sierra?
