Hey guys,
I need alot of help. I convinced my sister to get an iBook a few months ago. I told her that mac is way easier than PC. Now it appears that her computer is freaking out. She is calling me for tech support and I don't know how to help her. She is having very strange problems. So I will have a series of threads to help me with these problems, I would greatly appreciate any input.
First problem: She was having trouble with video (I will get into this later) and I told her to repair permissions, prebind, etc. To do this I had her get Cocktail, I figured it would be the easiest way.
Now, after she ran it, she cannot open Microsoft Office or iPhoto. Office is the most pressing problem because she is a student. When she opens it she gets an error message telling her she has corrupt fonts (see attached pic). She then has to force quit, nothing will work. I would suggest a reinstall but she left the CD at home (the parents are mailing it up, so this will be an option later). I have ran out of ideas, but hate to leave my sister stranded! ANY IDEAS ON HOW TO FIX THIS?? Thank you all so much.
-quack
I need alot of help. I convinced my sister to get an iBook a few months ago. I told her that mac is way easier than PC. Now it appears that her computer is freaking out. She is calling me for tech support and I don't know how to help her. She is having very strange problems. So I will have a series of threads to help me with these problems, I would greatly appreciate any input.
First problem: She was having trouble with video (I will get into this later) and I told her to repair permissions, prebind, etc. To do this I had her get Cocktail, I figured it would be the easiest way.
Now, after she ran it, she cannot open Microsoft Office or iPhoto. Office is the most pressing problem because she is a student. When she opens it she gets an error message telling her she has corrupt fonts (see attached pic). She then has to force quit, nothing will work. I would suggest a reinstall but she left the CD at home (the parents are mailing it up, so this will be an option later). I have ran out of ideas, but hate to leave my sister stranded! ANY IDEAS ON HOW TO FIX THIS?? Thank you all so much.
-quack