How do you think GeekSquad would handle my damaged laptop?

[Savage]

I have an aluminum Razer Blade 15 that I accidentally rolled onto while sleeping and it bent the aluminum body without breaking anything else. Now it doesn’t sit flat on a table and wobbles when you type.

I have the Best Buy protection that covers accidental damage.

How do you think they could even “fix” this? Do you think it would be a replacement?

I’m just curious before I bring it to them.

 

[cmaier]

First they'd search it for naked photos. Then they'd leave it on a shelf for a couple weeks and forget about. Then they'd remove the hard drive for no reason and lose it.

 

[Savage]

First they'd search it for naked photos. Then they'd leave it on a shelf for a couple weeks and forget about. Then they'd remove the hard drive for no reason and lose it.

I was wondering about the nudes. I should reinstall Windows, lol.

 

[Mousse]

First they'd search it for naked photos. Then they'd leave it on a shelf for a couple weeks and forget about. Then they'd remove the hard drive for no reason and lose it.

Is that you, Fred? You're not supposed to disclose trade secrets like that Fred.?

True story. 20+ years ago, when I fixed Macs for a living, someone brought in a machine with 1TB of nudie pics. It was a 9500 with 4 HD that they used as a web servers. Needless to say, it sat on my bench for a week while I "stress tested the new power supply" I had installed. Boy was I tempted to tell 'em one of the HD was bad and needed to be replaced.?

Anyhow, back on topic. I believe they'd replace the machine. It probably said on the repair contract that they are not responsible for lost data, yadda-yadda-yadda. Kiss your data good bye. They ain't gonna get you a new chassis and move everything into that. Too much work.

 

[Savage]

Is that you, Fred? You're not supposed to disclose trade secrets like that Fred.?

True story. 20+ years ago, when I fixed Macs for a living, someone brought in a machine with 1TB of nudie pics. It was a 9500 with 4 HD that they used as a web servers. Needless to say, it sat on my bench for a week while I "stress tested the new power supply" I had installed. Boy was I tempted to tell 'em one of the HD was bad and needed to be replaced.?

Anyhow, back on topic. I believe they'd replace the machine. It probably said on the repair contract that they are not responsible for lost data, yadda-yadda-yadda. Kiss your data good bye. They ain't gonna get you a new chassis and move everything into that. Too much work.

The replacement would be nice. I know if the model I have is no longer available, I would get store credit and could upgrade my Blade or get a MacBook. But, even though this laptop is from early 2018, it looks like they're still selling it.
[automerge]1593540090[/automerge]
Actually, now it still has the add to cart button, but it no longer has the green letters about shipping dates. It had those shipping dates listed a few days ago. Hmmm.

Best Buy: Razer Blade 15.6" Gaming Laptop Intel Core i7 16GB Memory NVIDIA GeForce GTX 1060 Max-Q 2TB HDD + 256GB SSD Black CNC Aluminum RZ09-02705E75-R3U1

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www.bestbuy.com

 

[Expos of 1969]

First they'd search it for naked photos. Then they'd leave it on a shelf for a couple weeks and forget about. Then they'd remove the hard drive for no reason and lose it.

He is not taking it to an Apple store. Apple would do as you described and then demand $750 for replacing a cable.

 

[cmaier]

He is not taking it to an Apple store. Apple would do as you described and then demand $750 for replacing a cable.

Sure they would. That’s why there have been so many reports of apple geniuses misappropriating data on hard drives, and none about the geek squad.

 

[D.T.]

Speaking of vast amounts of adult digital content ...

That's one reason I put that sort of stuff on inexpensive external drives, if they crap out, I just scrap and replace. I'd __never__ send in equipment for repair with, *ahem*, "personal photos"