hi everyone im a new mac user i bought used mac pro 2010 and when i come to home i see some files before user possible he didnt delete photos and docs and i thought if i erase docs and photos will be better for me and him because i dont want someones information then i opened youtube for how to hard reset or factory reset my macbook. i open disk utility and erase disk and back to utilities install os x but i cant bcs system says " this item is temporarily unavaliable" i checked on forums and people write you have to download some image and boot from usb. i downloaded sierra version but now i cant install sierra. really guys im tired and i dont know what to do . pls help me and solve the problem. im stuck.