Public Service Announcement
Restoring your device does not erase the eSIM.
If you're planning to sell your eSIM device (iPhone or iPad Pro 3rd Gen), do not simply restore your device. Restoring your phone through iTunes will not erase the eSIM!
The only way to erase the eSIM profiles is in the device's settings.
You need to go in Settings > General > Reset.
There, you have two choices:
- Tap Remove All Data Plans, then restore by any method or;
- Erase All Content and Settings, and click "Erase All" when prompted.
![eee.png]( "eee.png")
The eSIM Q&A is also a good place for information
Restoring your device does not erase the eSIM.
If you're planning to sell your eSIM device (iPhone or iPad Pro 3rd Gen), do not simply restore your device. Restoring your phone through iTunes will not erase the eSIM!
The only way to erase the eSIM profiles is in the device's settings.
You need to go in Settings > General > Reset.
There, you have two choices:
- Tap Remove All Data Plans, then restore by any method or;
- Erase All Content and Settings, and click "Erase All" when prompted.
The eSIM Q&A is also a good place for information