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soamz

macrumors 6502a
Original poster
Jun 20, 2010
699
7
Orissa, India
So I have a iPhone X, which my wife forgot the password and clicked 10 times and now it shows connect to iTunes.
I followed this,

And restored, updated, etc, but instead of the start up window, it again shows same screen - IPHONE LOCKED - CONNECT TO ITUNES.

Whats wrong ?
I have followed each step exactly.

And I have the apple box, IMEI, iCloud account login, everything, but still not able to unlock.
Can someone help ?
 

soamz

macrumors 6502a
Original poster
Jun 20, 2010
699
7
Orissa, India
Yes had set it up as new only.
But once it reboots, it shows same screen - iPHONE LOCKED CONNECT TO ITUNES.
 

Edd70

macrumors 6502
Feb 16, 2018
338
855
That link you posted says to call Apple support if the procedure does not work. Have you done that?
 
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