iPhone 14 Pro Max iPhone 14 Pro Max wide angle/macro internal lens cracked…?

[MisterPeepers]

hello! so i have not seriously dropped my phone (that i recall) but it seems the wide angle/macro INNER lens is cracked. i am attaching images that show that the phone doesn’t show any visible damage, the camera lenses covers are intact, it’s always in a silicone case, but for some reason the lens cracked. anyone experiencing this? i will be taking it to apple to fix but i highly suspect they will blame me for it and i’ll have to shell out $500-600 to get it fixed/replaced.

the crack also shows in screenshots. the “normal” camera is unaffected, as seen in one of the images.

thoughts?

 

[Splitrail]

If there is no external damage, they'll probably make it good.

 

[Fat_Guy]

I think the lenses are plastic, regardless sent it back for a replacement.

 

[MisterPeepers]

If there is no external damage, they'll probably make it good.

i sure hope so

 

[MisterPeepers]

I think the lenses are plastic, regardless sent it back for a replacement.

i thought they were sapphire, good to know

 

[Splitrail]

I don't think there's much you could do to prevent or cause that, either intentionally or by accident.
That's what warranties are for.

 

[MisterPeepers]

I don't think there's much you could do to prevent or cause that, either intentionally or by accident.
That's what warranties are for.

thank you but i’m afraid that apple will say it’s not covered under the one year warranty

 

[JPack]

https://twitter.com/i/web/status/1552141332751470592

 

[MisterPeepers]

https://twitter.com/i/web/status/1552141332751470592

oooh thank you!!!! this will be good evidence

 

[raw143554]

hello! so i have not seriously dropped my phone (that i recall) but it seems the wide angle/macro INNER lens is cracked. i am attaching images that show that the phone doesn’t show any visible damage, the camera lenses covers are intact, it’s always in a silicone case, but for some reason the lens cracked. anyone experiencing this? i will be taking it to apple to fix but i highly suspect they will blame me for it and i’ll have to shell out $500-600 to get it fixed/replaced.

the crack also shows in screenshots. the “normal” camera is unaffected, as seen in one of the images.

thoughts?

Hi what resolve did you end up getting, I ran with the same issue no falls nothing just in my pocket no physical activity. Did you end up getting a replacement under warranty or did you have to pay for it

 

[lpnjp]

Have exactly same issue, please advice.