iPhone 8/Plus iPhone 8 screen help

[Jayjay2222]

Hi I wonder if someone can advise on the screen in an iPhone 8 is the screen supposed to be dull i have recently purchased an iPhone 8 and the screen looks completely different than my iPhone 5s the white background on google looks off grey I have changed different settings and it still looks washed out
Thank you

 

[JPack]

The screen may have been replaced if the device isn't new.

 

[Jayjay2222]

I bought the phone as a refurbished but the phones is in brand new condition is there anyway to tell if it’s had a new screen

 

[JPack]

I bought the phone as a refurbished but the phones is in brand new condition is there anyway to tell if it’s had a new screen

You would have to open it up to inspect the markings on the display flex cable.

Unless it's an Apple Certified Refurbished device sold by Apple, the replacement display will likely be non-original.

 

[Jayjay2222]

You would have to open it up to inspect the markings on the display flex cable.

Unless it's an Apple Certified Refurbished device sold by Apple, the replacement display will likely be non-original

 

[Jayjay2222]

When I checked the model number it’s not listed as a refurbished or repair but as a new iPhone

 

[JPack]

When I checked the model number it’s not listed as a refurbished or repair but as a new iPhone

That means a third-party refurbished the phone and used a crappy display. Only Apple has the ability to change the model number to an official Apple Refurbished device.

 

[Jayjay2222]

My question is even if it’s sold as a refurbished phone could it still not be a new phone

 

[JPack]

My question is even if it’s sold as a refurbished phone could it still not be a new phone

Sure, I know several used car dealers who advertise used cars but are factory new! ?

Check Your Service and Support Coverage - Apple Support

Check your Apple warranty status. Enter a serial number to review your eligibility for support and extended coverage.

checkcoverage.apple.com

 

[Jayjay2222]

I have checked on apple and it is not eligible for support also it was purchased in a different country that’s what apple say

 

[JPack]

I have checked on apple and it is not eligible for support also it was purchased in a different country that’s what apple say

Not eligible for support means it's been activated/used for at least 1 year. So not a new device.

 

[Jayjay2222]

But shouldn’t the model number state it is refurbished I was told by a friend if it starts with m it is a new device

 

[JPack]

But shouldn’t the model number state it is refurbished I was told by a friend if it starts with m it is a new device

Your friend is wrong.

 

[Jayjay2222]

Is there a way to check

 

[JPack]

Is there a way to check

The website I provided is the way to check. No warranty means the device is used.

 

[Jayjay2222]

Ok thank you for your help