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macrlz9

macrumors 6502a
Original poster
Dec 6, 2003
594
124
Illinois
This old MacRumors article sums up the issue.


When I try to enable "Unlock with iPhone" using the Watch app, it asks me to enter my passcode on my watch, it accepts it, then the switch turns right off. In the Setting app on watch, the option is greyed out.

Only troubleshooting I've done is reboot both devices. Unpair / re-pair would be next.
 

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jz0309

Contributor
Sep 25, 2018
10,139
26,517
SoCal
This old MacRumors article sums up the issue.


When I try to enable "Unlock with iPhone" using the Watch app, it asks me to enter my passcode on my watch, it accepts it, then the switch turns right off. In the Setting app on watch, the option is greyed out.

Only troubleshooting I've done is reboot both devices. Unpair / re-pair would be next.
watch and phone model and OS versions?
 

jz0309

Contributor
Sep 25, 2018
10,139
26,517
SoCal
Sorry.

iPhone 15 Pro - 17.4.1
Watch Series 9 - 10.4
has it worked in the past?
if reboot both does not fix it, then a un-pair/re-pair should be done, and I strongly suggest to set it up as a new device, not a restore
 

macrlz9

macrumors 6502a
Original poster
Dec 6, 2003
594
124
Illinois
has it worked in the past?
if reboot both does not fix it, then a un-pair/re-pair should be done, and I strongly suggest to set it up as a new device, not a restore
Yeah it’s been working, I use the feature often. I assume it stopped with the latest update. Thank you
 

jz0309

Contributor
Sep 25, 2018
10,139
26,517
SoCal
Yeah it’s been working, I use the feature often. I assume it stopped with the latest update. Thank you
I'm pretty much up-to-date when it comes to OS updates and never experienced this ... the only time I enter the passcode on my watch is when I do an OS update, with phone otherwise

did you turn it off at some point?
 

macrlz9

macrumors 6502a
Original poster
Dec 6, 2003
594
124
Illinois
I'm pretty much up-to-date when it comes to OS updates and never experienced this ... the only time I enter the passcode on my watch is when I do an OS update, with phone otherwise

did you turn it off at some point?
Same here. I always update to the latest OS. I certainly did not intentionally disable the feature. I suppose it’s possible I did it mistakenly. I’ll probably wait for another update and then unpair if it doesn’t resolve the issue.
 

jz0309

Contributor
Sep 25, 2018
10,139
26,517
SoCal
Same here. I always update to the latest OS. I certainly did not intentionally disable the feature. I suppose it’s possible I did it mistakenly. I’ll probably wait for another update and then unpair if it doesn’t resolve the issue.
Have you tried resetting the passcode on the watch?
 

bad_robot

macrumors member
Mar 13, 2019
36
20
You can try unpairing and re-pairing them which could potentially resolve the problem.

Make sure to back up the Apple Watch data it might be modified/deleted in the process
 

xdreus

macrumors newbie
Apr 17, 2024
2
0
I have the same issue… Any fix that works? Thanks.

15 pro 17.4.1
s9 10.4, recently restored due to dramatic battery drain… and now this!
 
Last edited:

Jackbequickly

macrumors 68020
Aug 6, 2022
2,432
2,494
If you use apple pay it's a requirement to be turned on
I use Apple Pay all the time but just take out my phone to do it! I guess I wear my watch a little loose and it would never hold a "lock" so it became a pain the butt and I quit using it. Not a problem! I am not making a purchase so often that it is "tiring" to pull my phone out . . . once or twice a day, that's it.
 
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macrlz9

macrumors 6502a
Original poster
Dec 6, 2003
594
124
Illinois
I have tried unpairing and… nothing. Doesn’t work.
:( next step would probably be unpair and setup as new without restoring from a watch backup.
For me since it’s not a huge show stopping bug I'm just going to wait.
 
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