iPhone X iPhone X display dead

[geohei]

Hi.

Hope this is the correct forum.

My iPhone X fell today. The display is (almost) dead (some green display upper right side still visisble). I can enter the password blindly, which I used to access the iPhone X via MacBook and make a backup. Haptics work as well. Basically it seems to be alive, apart from the display, which is not even scratched or shattered.

I'm a bit lost about diagnose. Not sure if it is the screen or some internal electronic damage. Is there any historical well known diagnose which matches my case?

If it is the screen, may I use one of the self repair kits on the market (+/- 110 €)?

iPhone X Display kaufen & einfach selbst reparieren, 89,90 €

apple,iphone,iwatch,ipad,ipod,iphone zubehör, iPhone X Display kostengünstig kaufen ✓ hochwertige Qualität ✓ inkl. Werkzeugset ✓ iPhone Ersatzteile jetzt vo

www.iphoneersatzteileshop.de

What's the experience?

Or shall I give it to Apple for repair?
What are their fees (could not find anything)?

Any advise would be appreciated.

 

[0128672]

You can use the iPhone screen replacement estimator tool to find out what it might cost.

iPhone Screen Repair & Replacement - Apple Support

Learn more about Apple-certified iPhone screen repair options, and replacement costs by coverage type.

support.apple.com

I just tried it for the iPhone X and got this. You should try it yourself if you decide to have Apple do the repair.

 

[bodonnell202]

Checkout the guides on iFixit and see if maybe it is just a loose cable (this actually happened to me with an iPhone years ago). If that doesn't work then it's up to you to decide if a screen replacement is worth it to you to hang onto your X a bit longer. Keep in mind that once you open the phone any water intrusion resistance it had will be gone...

 

[geohei]

@WildSky

Thanks for reply.

Does my diagnose match the screen replacement program of Apple, or is there a possibility that something else other than the screen is gone?

What about the do-it-yourself repair (see link above)?
I have no experience (neither info) and never heart anything regarding probability if this will fix the problem.

 

[geohei]

@bodonnell202

I reckon the iPhone X Disassembly is the right one, correct?
Water resistance - you mean once opened, it will indicate that water intrusion despite there was none?

 

[bodonnell202]

@bodonnell202

I reckon the iPhone X Disassembly is the right one, correct?
Water resistance - you mean once opened, it will indicate that water intrusion despite there was none?

Yeah, just maybe look for one specific to screen replacement so you can figure out which cables to check.

No, it won't indicate that there was water intrusion if there was none, just that your device won't really be water resistant any more.

 

[0128672]

Does my diagnose match the screen replacement program of Apple, or is there a possibility that something else other than the screen is gone?

What about the do-it-yourself repair (see link above)?
I have no experience (neither info) and never heart anything regarding probability if this will fix the problem.

For the screen replacement and to diagnose possible other issues, Apple would have to examine the phone. It's a tough thing to try to do online. I have no experience with phone DIY repair, so will leave it to others to advise you.

 

[BugeyeSTI]

@WildSky

Thanks for reply.

Does my diagnose match the screen replacement program of Apple, or is there a possibility that something else other than the screen is gone?

What about the do-it-yourself repair (see link above)?
I have no experience (neither info) and never heart anything regarding probability if this will fix the problem.

Since the phone worked properly before you dropped it, I'd say the display has been damaged by the impact.. The replacement program for the X expires exactly 3 years after the original purchase of the device. If you're not the original owner the replacement date starts when the phone was bought from Apple regardless of who owns it down the road. If you're going to have the display replacement by a 3rd party, make sure they don't replace it with a lcd screen as these damage the display driver over time (the lcd is much cheaper repair cost). Ifixit has an oled kit that includes everything required including the display seal/adhesive.. $120 U.S. isn't a bad deal either.. Stay away from lcd...

iPhone X Screen: Replacement Part, Fix Kit

Replace a screen compatible with the iPhone X model A1865, A1901, A1902 smartphone. Features a 5.8 inch OLED Multi-Touch 2436 × 1125 Display.

www.ifixit.com

 

[geohei]

Since the phone worked properly before you dropped it, I'd say the display has been damaged by the impact.. The replacement program for the X expires exactly 3 years after the original purchase of the device. If you're not the original owner the replacement date starts when the phone was bought from Apple regardless of who owns it down the road. If you're going to have the display replacement by a 3rd party, make sure they don't replace it with a lcd screen as these damage the display driver over time (the lcd is much cheaper repair cost). Ifixit has an oled kit that includes everything required including the display seal/adhesive.. $120 U.S. isn't a bad deal either.. Stay away from lcd...

iPhone X Screen: Replacement Part, Fix Kit

Replace a screen compatible with the iPhone X model A1865, A1901, A1902 smartphone. Features a 5.8 inch OLED Multi-Touch 2436 × 1125 Display.

www.ifixit.com

I decided to repair by local 3rd party. I opted for OLED for 119.- €. LCD would have been 59.- € and OLED OEM 219.- €. The repair was done in 15 minutes. I assisted and can say, that the display change is not as easy as expected after viewing some DIY pages and videos.

Many thanks for all the replies!

 

[BugeyeSTI]

I decided to repair by local 3rd party. I opted for OLED for 119.- €. LCD would have been 59.- € and OLED OEM 219.- €. The repair was done in 15 minutes. I assisted and can say, that the display change is not as easy as expected after viewing some DIY pages and videos.

Many thanks for all the replies!

Congratulations! The X is a great phone and should continue to serve you well