iPhone XS iPhone XS - Videos suddenly stop playing

[KriStellar26]

I got this phone on Friday and I’ve been noticing that ever since switching from my 8+, random videos (specifically on Facebook) will suddenly stop playing. I have no way to get them to start again. If I continue to press play it tells me to check my connection. There is nothing wrong with my connection. I did a speed test when it first happened, I was getting 25 Mbps. This did not happen once on my 8+. Is anyone else experiencing this with their XS or XS Max?

 

[dazz87]

https://forums.macrumors.com/thread...-the-xs-max-even-worse-than-iphone-x.2140854/

 

[KriStellar26]

https://forums.macrumors.com/thread...-the-xs-max-even-worse-than-iphone-x.2140854/

Is there something in this thread specific to my post? Because there are 700+ posts, that will take forever to go through. Other than this specific issue, I really have no other problems suggesting a reception problem. Not to mention this happens when I am on WiFi.

 

[dazz87]

I believe others are having Wifi slow down too on top of data slow down.

 

[KriStellar26]

Great. That stinks because I do really like this phone. I wonder if it’s hardware or software. Because if it’s hardware it’d make more sense to return.

 

[Cayden]

I’ve actually noticed this too, particularly with Facebook videos. I haven’t had any other WiFi or cellular problems as described in the thread, just with Facebook videos, so I don’t think it’s the same issue as described in the linked thread

 

[KriStellar26]

I’ve actually noticed this too, particularly with Facebook videos. I haven’t had any other WiFi or cellular problems as described in the thread, just with Facebook videos, so I don’t think it’s the same issue as described in the linked thread

I kinda hope not. Because so far I am not experiencing any other issues. Calls are clear, LTE works great. So maybe it’s a FB bug.

 

[khaleesioniphone]

I got this phone on Friday and I’ve been noticing that ever since switching from my 8+, random videos (specifically on Facebook) will suddenly stop playing. I have no way to get them to start again. If I continue to press play it tells me to check my connection. There is nothing wrong with my connection. I did a speed test when it first happened, I was getting 25 Mbps. This did not happen once on my 8+. Is anyone else experiencing this with their XS or XS Max?

Hi, I've been having this issue too. Have you found any solution to this?

 

[sdwaltz]

I’ll chime in just for the sake of saying I’ve run into this too a few times.

Everything else works great but occasionally FB videos will do this. Curveball: maybe it’s something wrong with the FB app?

I’m on an XS Max.

 

[Mr.C]

Doesn’t the latest update fix these wi-fi and cellular issues ?

 

[KriStellar26]

Hi, I've been having this issue too. Have you found any solution to this?

Nope, nothing yet. But then again, I haven't installed the latest update. And it only seems to happen with very few videos. For me actually, it's videos from one single page lately (on FB only).