iPod iPod shuffles (1st Gen) not restoring with Error 1406

[Maoltuile]

So I bought not one but two iPod shuffles in turn recently in order to reuse old accessories (AA pack, etc.). Both failed the restore on first use in iTunes and have refused to reset or accept updates since, with the below error:



The iPod "iPod" could not be restored. An unknown error occurred (1406).



I've tried this on both Mojave and Catalina, same result.



The best I can think of is that the Mac mini 2012 had a reputation for funky stuff as regards its USB3 ports, and maybe this has caused the problems...? If someone can help out here, I'd be very grateful. Nothing has worked (including the hardware reset on the shuffles).

 

[retta283]

If you have a Windows 7 or older or Mac that can run 32-bit apps try the iPod shuffle reset utility app that Apple releases, it is able to fix a lot of errors that iTunes is unable to.

 

[Maoltuile]

I fina

If you have a Windows 7 or older or Mac that can run 32-bit apps try the iPod shuffle reset utility app that Apple releases, it is able to fix a lot of errors that iTunes is unable to.

So l finally found a Yosemite install to boot off and tried this: works perfectly, and thank you so much

 

[adiaditya]

I fina

So l finally found a Yosemite install to boot off and tried this: works perfectly, and thank you so much

heyy i am facing the same problem
can you please tell me how you solved it.

 

[Maoltuile]

heyy i am facing the same problem
can you please tell me how you solved it.

Sure - it’s the shuffle reset utility, as noted above. Solved the problem completely!

 

[adiaditya]

i checked but its not working i attached a photo
did u faced this too?? View attachment 2296370

 

[adiaditya]

Sure - it’s the shuffle reset utility, as noted above. Solved the problem completely!

i checked but its not working i attached a photo
did u faced this too??
i downloaded it from apple original website but still
View attachment 2296370

 

[adiaditya]

n

Sure - it’s the shuffle reset utility, as noted above. Solved the problem completely!

my ipod is not holding any charge its blinkin red continously when connected to my mac but as i remove it , it gets totally blank not showing any lights even after pressing all buttons.
do you know whats the problem