Logging on to Apple TV+...

[Kat17man]

I've been trying unsuccessfully to log on to my older Apple TV. Last night I logged on to Apple TV+ on my big screen without any problem.

Today I tried the same with my older Apple TV on a small screen in another room. Apple TV+ does show up on the first menu, but if I click on it, nothing happens. I do get prompted for my user info and when I fill that in, nothing happens except that I get a text on my phone that says someone has tried to log onto my account. If I click on that, a 6 digit number pops up asking to to verify (exactly what I don't know). Where I'm supposed to verify the 6 digit numbere is a complete mystery to me.

I almost never have a reason to access Apple TV+ on my second screen TV, but I would like to be able to. I might add that I have 5 device authorized but I think I'm allowed 6 devices. I'm wondering if the Apple TV+ is just getting slammed because of "GreyHound". My access to Apple TV + is because I bought a new iPhone last fall. And I am using the correct iTunes account number and password.

Anyone else having this trouble and if so, how did you correct it?

Thanks...

 

[YatBob]

Experienced the same this morning on my older Apple TV non HD or 4K, repeatedly asked me to sign in, when I went to view programming asked again for the sign in, then it would not recognize that I had a subscription to Apple TV+. Guess this is Apples way of saying Buy A New Apple TV

 

[Kat17man]

Experienced the same this morning on my older Apple TV non HD or 4K, repeatedly asked me to sign in, when I went to view programming asked again for the sign in, then it would not recognize that I had a subscription to Apple TV+. Guess this is Apples way of saying Buy A New Apple TV

Either that or it's Apple's way of reducing the free one year subscription by 6 months. I should note that Apple TV+ DOES show on my display on my older Apple TV (non 4K). I think the first 3 Apple TV units did support HD.