Macbook keeps crashing!

[xyian]

I have been having issues with my Macbook since I got it. It doesn't run as smooth as my old G5 iMac but lately my Book has been crashing when I put a DVD in the drive and is having a hard time reading cds. When the DVD issue rises it gives me the grey screen of death and tells me I have to restart.
Is anyone else having this issue? I'm running the latest update of Leopard.

 

[TheStu]

I have been having issues with my Macbook since I got it. It doesn't run as smooth as my old G5 iMac but lately my Book has been crashing when I put a DVD in the drive and is having a hard time reading cds. When the DVD issue rises it gives me the grey screen of death and tells me I have to restart.
Is anyone else having this issue? I'm running the latest update of Leopard.

NOt trying to be offensive...

But stop talking, and take it to an Apple store. You spent <insert $$ here> on this machine, and you expect it to work a certain way, call Apple or take it to a store.

 

[SFStateStudent]

I have to agree...

keep us posted as to the results, you should switch it out with another new MB.

 

[xyian]

NOt trying to be offensive...

But stop talking, and take it to an Apple store. You spent <insert $$ here> on this machine, and you expect it to work a certain way, call Apple or take it to a store.

Stu, my issue is that I'm past the 14 day window and am moving so I can't afford to just take it in and hope for them to fix it. I've always had bad experiences with Apple's slot loading drives and I haven't been impressed with my Macbook.
I was simply asking if anybody else was having this issue.

 

[aaron.lee2006]

Stu, my issue is that I'm past the 14 day window and am moving so I can't afford to just take it in and hope for them to fix it. I've always had bad experiences with Apple's slot loading drives and I haven't been impressed with my Macbook.
I was simply asking if anybody else was having this issue.

Unlikely, it's just an isolated problem with the defective machine.

 

[LightDemon69]

Stu, my issue is that I'm past the 14 day window and am moving so I can't afford to just take it in and hope for them to fix it. I've always had bad experiences with Apple's slot loading drives and I haven't been impressed with my Macbook.
I was simply asking if anybody else was having this issue.

All Apple hardware has a one year limited warrenty. This is covered by that. Take it to an Apple Store, tell them the problem, and they will either fix it or give your a new one and transfer all of your data to the new one for free.

 

[TheStu]

Stu, my issue is that I'm past the 14 day window and am moving so I can't afford to just take it in and hope for them to fix it. I've always had bad experiences with Apple's slot loading drives and I haven't been impressed with my Macbook.
I was simply asking if anybody else was having this issue.

What 14 day window? The 14 day thing only applies if you bought a mac and then within that time they released a new one. Or, if within 14 days, you decided you didn't want it.

You are covered for 1 year, get it fixed, it will be free.

 

[vansouza]

NOt trying to be offensive...

But stop talking, and take it to an Apple store. You spent <insert $$ here> on this machine, and you expect it to work a certain way, call Apple or take it to a store.

Agreed +1

 

[xyian]

Agreed +1

My last post ever on MR. So, since everyone is being so helpful on this thread, do I need to put the stock RAM back in the machine and make sure everything's kosher just like from the factory?

 

[xyian]

Unlikely, it's just an isolated problem with the defective machine.

Thanks Aaron.

 

[TheStu]

My last post ever on MR. So, since everyone is being so helpful on this thread, do I need to put the stock RAM back in the machine and make sure everything's kosher just like from the factory?

It will be a good idea to put the stock RAM back in before you take it to them to get fixed.

It is a bum part in a computer, it happens, whether or not it is just you that is having this problem, or 1000 people, it doesn't change the end advice, take it to an Apple Store. I apologize if my cutting to the chase was bothersome to you, but that is almost always the end result of threads like this one.

And honestly, why does it bother you so much that we are telling you to take it in, that it is likely only happening to you (in this specific way, I am sure there are plenty of people with messed up optical drives)?