Few weeks ago my MacBook Pro 2017 has started to crash each time it should have enter sleep mode: after 1 minute of inactivity, the screen turns off and few seconds later the computer starts up with this message on black screen: "Your computer restarted because of a problem". When I login, I have a pop up that tells it again, and supplies error details (added below).
When starting the computer on safe boot, the sleeping mode works well, without crashing.
I already tried:
Any idea what could cause such an issue? What else can I try?
Thanks in advance.
The error details:
When starting the computer on safe boot, the sleeping mode works well, without crashing.
I already tried:
- Run Apple Diagnostics (no issues found)
- Erase my HD
- Reinstalll Mac OS Big Sur
Any idea what could cause such an issue? What else can I try?
Thanks in advance.
The error details:
panic(cpu 0 caller 0xffffff7fa8cb7bda): "Failed to complete supporting devices Sleep in first sleep/wake(1/0), M8 was available\n"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleEmbeddedOSSupport/AppleEmbeddedOSSupport-157.60.1/Source/Drivers/AppleEmbeddedOSSupportHost/AppleEmbeddedOSSupportHost.cpp:473
Backtrace (CPU 0), Frame : Return Address
0xffffffa07a8fbaf0 : 0xffffff8009eb9aed
0xffffffa07a8fbb40 : 0xffffff8009ffc6e3
0xffffffa07a8fbb80 : 0xffffff8009fecd1a
0xffffffa07a8fbbd0 : 0xffffff8009e5ea2f
0xffffffa07a8fbbf0 : 0xffffff8009eb938d
0xffffffa07a8fbd10 : 0xffffff8009eb9678
0xffffffa07a8fbd80 : 0xffffff800a6be3ca
0xffffffa07a8fbdf0 : 0xffffff7fa8cb7bda
0xffffffa07a8fbe30 : 0xffffff7fa8cb6581
0xffffffa07a8fbe80 : 0xffffff8009efe6b5
0xffffffa07a8fbef0 : 0xffffff8009eff5c4
0xffffffa07a8fbfa0 : 0xffffff8009e5e13e
Kernel Extensions in backtrace:
com.apple.driver.AppleEmbeddedOSSupportHost(1.0)[3FA586C2-3380-3D79-9BF5-0AAF762C855F]@0xffffff7fa8cb5000->0xffffff7fa8cb8fff
dependency: com.apple.driver.AppleSMC(3.1.9)[D674490B-26E7-312B-9E8E-03250124CCC6]@0xffffff800b494000->0xffffff800b4acfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[C8F0E837-965A-3EB4-B8F6-4C2142046028]@0xffffff800c2d7000->0xffffff800c2d8fff
Process name corresponding to current thread: kernel_task
Mac OS version:
20C69
Kernel version:
Darwin Kernel Version 20.2.0: Wed Dec 2 20:39:59 PST 2020; root:xnu-7195.60.75~1/RELEASE_X86_64
Kernel UUID: 82E2050C-5936-3D24-AD3B-EC4EC5C09E11
KernelCache slide: 0x0000000009c00000
KernelCache base: 0xffffff8009e00000
Kernel slide: 0x0000000009c10000
Kernel text base: 0xffffff8009e10000
__HIB text base: 0xffffff8009d00000
System model name: MacBookPro14,3 (Mac-551B86E5744E2388)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0
System uptime in nanoseconds: 270912452135
Last Sleep: absolute base_tsc base_nano
Uptime : 0x0000003f13a3f953
Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000
Wake : 0x0000000000000000 0x00000005e44a60a0 0x0000000000000000
last started kext at 38566781699: >DiskImages.SparseDiskImage 493.0.0 (addr 0xffffff800c4be000, size 8192)
loaded kexts:
>DiskImages.SparseDiskImage 493.0.0
>DiskImages.ReadWriteDiskImage 493.0.0
>DiskImages.CryptoEncoding 493.0.0
>DiskImages.UDIFDiskImage 493.0.0
>DiskImages.RAMBackingStore 493.0.0
>DiskImages.HTTPBackingStore 493.0.0
>DiskImages.FileBackingStore 493.0.0
>!AHIDALSService 1
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