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TruthWatcher412

macrumors 6502a
Original poster
Sep 15, 2011
729
757
Pittsburgh, PA
So I started installing 10.11 last night once it was finally downloaded. I fell asleep and so did my Mac. When I woke it up today it was stuck on installing, 30 minutes remaining. I let it sit for an hour and no change.

So I restarted the Mac and now I get the Apple logo screen and the progress bar and it won't move. I've tried resetting while holding the option key and chose the 10.11 partition with no change for an hour and now tried the OS X installer and it's doing the same thing so far as well.

I have everything except my most recent iTunes library backed up. I subscribe to iTunes match so will that have the most recent iTunes library file saved anywhere? I'm not sure what I need to do to get my Mac back to working again. Is there any option without wiping everything? If not, like I said everything is backed up but I'd really rather not go that way if possible. Thank you in advance for your help.
 

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TruthWatcher412

macrumors 6502a
Original poster
Sep 15, 2011
729
757
Pittsburgh, PA
I got it, I had to just reinstall Yosemite from recovery and I'm now on that and have all of my files and everything. I'm using a 2012 macbook Pro.

Trying to install el capitan now
 
Last edited:

DeltaMac

macrumors G5
Jul 30, 2003
13,510
4,422
Delaware
The only reason that the El Capitan installer would have an App Store status of "Downloaded", would be that the app is still in your Applications folder. One of the last tasks at the end of the install is to delete the installer app. Your install did not finish, so the app should still be in your Applications folder.
Go to Applications, and find your El Capitan installer app. It will be named "Install OS X El Capitan beta"
It's also 6GB, quite a large app, so will be easy to find.
Drag the app to the trash, then empty the trash.
You might restart your Mac, then open the App Store, and you will then see the status will be "Download", and not "Downloaded" -
_Much better idea here: If you DO find the installer app, do not trash it, as you already have that 6 GB download. Use the easy-to-find instructions for creating a bootable flash drive for the beta installer. That uses the files in the Installer app to create the bootable installer. Once you have THAT, you can safely delete the installer app, as you don't need that anymore.
Boot to your newly created flash drive, and update to the beta using that. If you have to reinstall, you don't have to wait for the long download, just boot to the flash drive. Sound good?
 
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