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GumaRodak

macrumors 6502a
Original poster
Mar 14, 2015
579
354
Hello, i am experiencing a strange issue, i have posted on apple community and no feedback. There is as well no apple shop in my country so getting support from apple is complicated :)

When i do review movies via store in TV app on iphone, i see that a movie have audio language which i want.
After i purchase the movie, the available languages are gone. I have chcecked my accout region, changed iphone language and nothing solved my issue. Its frustrating as i have to ask for refunds all the time. Its not happening to all movies so i cant see failure pattern..see pictures of movie info before and after purchase…
 

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-Gonzo-

macrumors 65816
Nov 14, 2015
1,446
786
Best advice is not to use the ATV app for checking that information, use the iTunes Store app instead.
As looking at Toy Story it only shows it’s got English Audio
7F130E1F-4425-450C-848B-F440E0121C53.png
 
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GumaRodak

macrumors 6502a
Original poster
Mar 14, 2015
579
354
Thanks for the advice, was rhinking that the itunes app is already obsolete and is strange that the new app TV showing bs

Br
Peter
 

-Gonzo-

macrumors 65816
Nov 14, 2015
1,446
786
My guess is that the ATV app is pulling that information from Disney+ as it’s one of the connected services.
 
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