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teeseme

macrumors newbie
Original poster
May 1, 2020
1
0
EtreCheckPro version: 6.2.5 (6C016)

Report generated: 2020-05-02 04:15:10

Download EtreCheckPro from
https://etrecheck.com

Runtime: 5:29

Performance: Below Average



Problem:
Beachballing

Description:

4 nights ago my iMac was working just fine, took a nap came back and s

uddenly was beach balling. The mouse still moves but everything is loa

ding. I used to at one point have 30-40 chrome tabs open, while using

photoshop and listening to music. Ive run several malware and virus sc

ans nothing came up, freed up memory just in case, now have roughly 50

0 GB left. I have checked activity monitor and it often shows Memory U

sed to be around 4-6 GB even barely anything is open, and the Cached F

iles are 2-3 GB. I have usually cleaning softwares, manually deleted c

ache files, nothing works. Please help me, my work is dependent on thi

s device working properly.



Major Issues:

Anything that appears on this list needs immediate attention.



No Time Machine backup - Time Machine backup not found.

More than one antivirus app - This machine has multiple antivirus apps installed.



Minor Issues:

These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.



Heavy RAM usage - Apps are using a large amount of RAM.

Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.

Low performance - EtreCheck report took an unusually long time to run.

Kernel boot arguments - This machine has custom kernel boot arguments.

Kernel extensions present - This machine has kernel extensions that may not work in the future.



Hardware Information:

iMac (21.5-inch, Late 2013)

iMac Model: iMac14,1

2.7 GHz Intel Core i5 (i5-4570R) CPU: 4-core

8 GB RAM - Upgradeable by an Apple Authorized Service Provider

BANK 0/DIMM0 - 4 GB DDR3 1600

BANK 1/DIMM0 - 4 GB DDR3 1600



Video Information:

Intel Iris Pro - VRAM: 1536 MB

iMac (built-in) 1600 x 900



Drives:

disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB (494.83 GB used)

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB



Mounted Volumes:

disk0s2 - Macintosh HD

999.35 GB (494.83 GB used, 504.26 GB free)

Journaled HFS+

Mount point: /



disk1s2 - G***********e

228 MB (228 MB used)

Mac OS Extended

Disk Image

Mount point: /Volumes/G***********e

Owners enabled: No

Read-only: Yes



Network:

Interface en0: Ethernet

Interface en6: BlackBerry

Interface en7: BlackBerry 2

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

Interface en5: iPhone

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge



System Software:

OS X El Capitan 10.11.6 (15G31)

Time since boot: About 2 days

Boot args: rootless=0



Security:

Gatekeeper: App Store and identified developers

System Integrity Protection: Enabled



Antivirus software: Apple, CleanMyMac, and Malwarebytes



Unsigned Files:

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK



Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled

Details: Exact match found in the whitelist - probably OK



Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon

Details: Exact match found in the whitelist - probably OK



Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist

Executable: /opt/X11/lib/X11/xinit/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz

Details: Exact match found in the whitelist - probably OK



Launchd: /Library/LaunchDaemons/PT.updd.plist

Executable: /Library/PrivilegedHelperTools/PT.updd

Details: Exact match found in the whitelist - probably OK



Launchd: /Library/LaunchDaemons/com.torrents-time.helper.plist

Executable: /Library/PrivilegedHelperTools/com.torrents-time.helper

Details: Exact match found in the whitelist - probably OK



Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist

Executable: /opt/X11/lib/X11/xinit/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d

Details: Exact match found in the whitelist - probably OK



Running app: ~/Library/PreferencePanes/Cursorcerer.prefPane/Contents/Resources/Cursorcerer.app/Contents/MacOS/Cursorcerer



Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist

Login Item: ~/Library/PreferencePanes/Cursorcerer.prefPane/Contents/Resources/Cursorcerer.app



Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin



Preference Pane: ~/Library/PreferencePanes/Cursorcerer.prefPane



Apps: 81



Kernel Extensions:

/Library/Application Support/Malwarebytes/MBAM/Kext

[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 4.4 - SDK 10.11)



System Launch Agents:

[Not Loaded] 7 Apple tasks

[Loaded] 150 Apple tasks

[Running] 81 Apple tasks



System Launch Daemons:

[Not Loaded] 47 Apple tasks

[Loaded] 144 Apple tasks

[Running] 98 Apple tasks

[Other] 2 Apple tasks



Launch Agents:

[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2019-04-13)

[Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-12)

[Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-04-13)

[Not Loaded] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-21)

[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-21)

[Not Loaded] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-21)

[Not Loaded] org.macosforge.xquartz.startx.plist (? d225a7da - installed 2014-08-12)



Launch Daemons:

[Running] PT.updd.plist (? 0 - installed 2018-11-05)

[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07)

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07)

[Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2017-03-17)

[Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2019-04-13)

[Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-21)

[Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2017-05-18)

[Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2020-04-29)

[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-04-28)

[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-21)

[Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-20)

[Running] com.torrents-time.helper.plist (? 0 - installed 2019-01-19)

[Loaded] org.macosforge.xquartz.privileged_startx.plist (? 65395f14 - installed 2014-08-12)



User Launch Agents:

[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2019-04-13)

[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-21)

[Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12)

[Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12)

[Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2020-04-29)



User Login Items:

[Running] CleanMyMac X Menu (MacPaw Inc. - installed 2020-04-24)

Modern Login Item

/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app



[Not Loaded] Autoupdate (MacPaw Inc. - installed 2020-04-24)

Modern Login Item

/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app



[Not Loaded] Problem Reporter Sandboxed (MacPaw Inc. - installed 2020-04-24)

Modern Login Item

/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter Sandboxed.app



[Not Loaded] Problem Reporter (MacPaw Inc. - installed 2020-04-24)

Modern Login Item

/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter.app



[Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-04-24)

Modern Login Item

/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app



[Not Loaded] Flume Helper (Rafif Yalda - installed 2019-07-30)

Modern Login Item

/Applications/Insta Flume.app/Contents/Library/LoginItems/Flume Helper.app



[Not Loaded] WhatsApp Login Helper (WhatsApp Inc. - installed 2020-03-10)

Modern Login Item

/Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app



[Loaded] iTunesHelper (Apple - installed 2017-01-29)

Application

/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app



[Loaded] Cursorcerer (? - installed 2016-10-22)

Application

~/Library/PreferencePanes/Cursorcerer.prefPane/Contents/Resources/Cursorcerer.app



[Loaded] com.adobe.SwitchBoard.monitor.plist (?)

MachInit

/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist



Internet Plug-ins:

AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-03-26)

AdobePDFViewer: 19.010.20099 (Adobe Systems, Inc. - installed 2019-03-26)

Unity Web Player: UnityPlayer version 5.3.8f2 (? - installed 2017-05-18)

AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-04-13)

Default Browser: 601 (Apple - installed 2017-01-29)



User Internet Plug-ins:

ZoomUsPlugIn: 4.6.12 (20615.0421) (Zoom Video Communications, Inc. - installed 2020-04-23)



Audio Plug-ins:

BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2017-01-29)

AirPlay: 2.0 (Apple - installed 2017-01-29)

AppleAVBAudio: 403.4 (Apple - installed 2016-05-05)

iSightAudio: 7.7.3 (Apple - installed 2017-01-29)



3rd Party Preference Panes:

Cursorcerer (? - installed 2016-10-22)



Time Machine:

Time Machine Not Configured!



Performance:


System Load: 2.34 (1 min ago) 2.28 (5 min ago) 2.18 (15 min ago)

Nominal I/O speed: 0.48 MB/s

File system: 41.06 seconds

Write speed: 30 MB/s

Read speed: 58 MB/s



CPU Usage Snapshot:

Type Overall

System: 2 %

User: 18 %

Idle: 81 %



Top Processes Snapshot by CPU:

Process (count) CPU (Source - Location)

Google Chrome Helper (Renderer) (43) 58.56 % (Google, Inc.)

EtreCheckPro 11.88 % (Etresoft, Inc.)

WindowServer 3.02 % (Apple)

kernel_task 2.10 % (Apple)

CleanMyMac X Menu.app 1.18 % (MacPaw Inc.)



Top Processes Snapshot by Memory:

Process (count) RAM usage (Source - Location)

Google Chrome Helper (Renderer) (43) 3.66 GB (Google, Inc.)

kernel_task 728 MB (Apple)

Google Chrome 500 MB (Google, Inc.)

EtreCheckPro 387 MB (Etresoft, Inc.)

softwareupdated 273 MB (Apple)

Top Processes Snapshot by Energy Use:

Process (count) Energy (0-100) (Source - Location)

Google Chrome Helper (Renderer) (43) 30 (Google, Inc.)

WindowServer 2 (Apple)

Activity Monitor 0 (Apple)

sysmond 0 (Apple)

Google Chrome 0 (Google, Inc.)

Virtual Memory Information:

Physical RAM: 8 GB

Free RAM: 17 MB

Used RAM: 6.02 GB

Cached files: 1.96 GB

Available RAM: 1.98 GB

Swap Used: 692 MB

Software Installs (past 30 days):

Install Date Name (Version)

2020-04-20 Microsoft Teams (1.00.308663)

2020-04-28 Pocket (1.8.5)

2020-04-28 Malwarebytes for Mac (1.0)

2020-05-01 XProtectPlistConfigData (2120)

2020-05-01 MRTConfigData (1.59)

Diagnostics Information (past 7-30 days):

2020-04-30 05:40:49 Firefox.app - Hang

Executable: /Applications/Firefox.app

2020-04-30 00:01:44 Google Chrome.app - Crash

Executable: /Applications/Google Chrome.app
 
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