iPhone 11 Pro My phone got too hot 🥵 about to explode

[Mike Chammout]

So I’m new here but literally just made an account to warn you guys about what just happened. I’ve owned every iPhone since the first generation. I’m sitting here in my Mac getting some work in and all of a sudden I see the screen on my iPhone 11 Pro go black “ Temperature iPhone needs to cool down before you can use it “. I literally was just listening to music and iPhone was NOT on charge.! I went k grab the iPhone it was sooo hot I could barely hold it. I got scared and turned it off immediately. Has this been happening is this a trend ? Scary what if it explodes ?

 

[casperes1996]

Hm. What's the ambient temperature of the room?

 

[Apple_Robert]

It’s not a trend and hasn’t been a a focal topic of discussion on the forum. If you are concerned, contact Apple support since your phone is under warranty. They can run some remote diagnostics on your phone.

 

[I7guy]

Could be related to iCloud. Reboot your phone and then sign out of iCloud and then sign back in. See if that helps.

 

[Mike Chammout]

Hm. What's the ambient temperature of the room?

AC is on 70 degrees lol

 

[bsamcash]

May be a silly question, but did you jailbreak it?

 

[Devyn89]

I’ve had something similar happen. I turned it off for about half a hour for it to cool down and then turned it on and it was fine.

 

[Mike Chammout]

May be a silly question, but did you jailbreak it?

Nope never

 

[Azzin]

So I’m new here but literally just made an account to warn you guys about what just happened. I’ve owned every iPhone since the first generation. I’m sitting here in my Mac getting some work in and all of a sudden I see the screen on my iPhone 11 Pro go black “ Temperature iPhone needs to cool down before you can use it “. I literally was just listening to music and iPhone was NOT on charge.! I went k grab the iPhone it was sooo hot I could barely hold it. I got scared and turned it off immediately. Has this been happening is this a trend ? Scary what if it explodes ?

What have Apple said about it?

 

[ericwn]

Post 3 is saying it all in one go. Please let us know what Apple’s diagnosis was in the end.

 

[Mike Chammout]

What have Apple said about it?

I haven’t contacted them yet I’m sure they are just going to tell me to reset my phone
[automerge]1594574280[/automerge]

It’s not a trend and hasn’t been a a focal topic of discussion on the forum. If you are concerned, contact Apple support since your phone is under warranty. They can run some remote diagnostics on your phone.

Yeah I **** off for like 15 minutes until it cooled down and then turned it back on it hasn’t happened again yet but scary

 

[MarkX]

I haven’t contacted them yet I’m sure they are just going to tell me to reset my phone

You don't know what they're going to tell you because you're not a mind reader.

They're the experts not us on here.

 

[Nordichund]

If that were my phone I would be calling Apple support and probably taking it into the store. If I suspected the battery on my phone had a heating failure i certainly would not sleep well having it in my house. Good luck!

 

[BeeGood]

I haven’t contacted them yet I’m sure they are just going to tell me to reset my phone
[automerge]1594574280[/automerge]

I’ve had iPhones ever since the the original iPhone in 2007 and have only gotten the temperature warning one time. I didn’t contact Apple because I knew why it did it.

If my 11 pro max did that today just sitting on my desk and I had no idea why, you better believe I’d be on the phone with Apple pronto. IMO, this phone (and your 11 pro) cost way too much to not get some definitive answers.

Besides, you made the account to warn us right? What are you warning us about if you won’t take steps to get to the bottom of it?

 

[StumpyBloke]

OP, until you do the right thing and speak to Apple this thread should be locked. It’s serving no positive purpose.

 

[Tsepz]

So I’m new here but literally just made an account to warn you guys about what just happened. I’ve owned every iPhone since the first generation. I’m sitting here in my Mac getting some work in and all of a sudden I see the screen on my iPhone 11 Pro go black “ Temperature iPhone needs to cool down before you can use it “. I literally was just listening to music and iPhone was NOT on charge.! I went k grab the iPhone it was sooo hot I could barely hold it. I got scared and turned it off immediately. Has this been happening is this a trend ? Scary what if it explodes ?

Apparently there is an ongoing issue with Apple Music in iOS 13.5.1 causing massive battery drain, your phone may have been having this to:

Apple Music battery drain issues reported by iOS 13.5.1 users - 9to5Mac

A number of iOS 13.5.1 users are reporting significant Apple Music battery drain, notable for the fact that it is often being seen when only running ...

9to5mac.com

 

[eyoungren]

So I’m new here but literally just made an account to warn you guys about what just happened. I’ve owned every iPhone since the first generation. I’m sitting here in my Mac getting some work in and all of a sudden I see the screen on my iPhone 11 Pro go black “ Temperature iPhone needs to cool down before you can use it “. I literally was just listening to music and iPhone was NOT on charge.! I went k grab the iPhone it was sooo hot I could barely hold it. I got scared and turned it off immediately. Has this been happening is this a trend ? Scary what if it explodes ?

Yeah, I've had that happen to my 6s+ and my Pixel 3a XL.

Usually it's when driving through 105+ degree heat for an hour in a car with no A/C that has the windows stuck up. Once it hits about 113º inside the car I'll get the warning.

Doesn't happen any other time.
[automerge]1594595522[/automerge]

May be a silly question, but did you jailbreak it?

I have three or four jailbroken iPhones and a jailbroken iPad. My son has a jailbroken SE. Other than what I've mentioned above this has never happened.

But then again, I'm not in the habit after nine years of jailbreaking, of going bonkers and installing any garbage I find online or on pirate/sketchy repos either.

 

[verito81]

it happened to me a few days ago i was playing a game and suddenly it get really hot i kept playing for a few more minutes and i realized that the upper part where is signal and wifi and battery was missing like if it just disappeared and i turned off i waited a few minutes until it cooled off and it was working slow i was so scared ! nothing was working so i decided to do a copy and reset it and then restore the copy of my files and i did it it all worked well but i don’t know what could have happened

 

[BigMcGuire]

The only time I’ve ever seen this warning was on phones (not mine) left in cars when it is summer time - in direct sunlight or close to.