iPhone X Now on my 4th iPhone X screen

[HappyKlown]

Hey Everyone,

Got an iPhone X with Apple Care+ on launch day. Last November, I was surfing the internet and the screen started flickering and green stripes appeared. Called Apple and they sent a replacement X. Cool. Welp, the screen went out on this one yesterday and I happened to be traveling close to an Apple Store and they gave me another one. Yay that I got another replacement X but now my confidence is plummeting with this phone. Anyone else have a similar experience with the X screen crapping the bed? I almost want to take advantage of the $400 trade on value by Apple to get an 11.

 

[Freakonomics101]

I had the ghost touch issue fixed with their recall. After that it worked as it should. Then sold it for the iPhone 11 Pro.

 

[moderniste]

That's pretty unlucky to have happened twice; I never had any problems for the year I used my X. $400 doesn't seem bad, though you could probably get a little more on Swappa.

 

[HappyKlown]

Right on, man, maybe Ill keep it because 3rd times a charm?

 

[BugeyeSTI]

I’m going on 2 years with my X and haven’t had any issues whatsoever.

 

[HappyKlown]

That’s good to know. Maybe the law of averages will be on my side this time!

 

[HappyKlown]

Wow, had the exact same screen issue with the green lines and screen dying again on the one that Apple just replaced back in October. Even though my Apple Care+ has expired, they replaced the screen for free again so I have to give them props for that but I’m on my 4th screen now in the iPhone X! I must be cursed because I coddle my Apple products.

 

[BugeyeSTI]

Wow, had the exact same screen issue with the green lines and screen dying again on the one that Apple just replaced back in October. Even though my Apple Care+ has expired, they replaced the screen for free again so I have to give them props for that but I’m on my 4th screen now in the iPhone X! I must be cursed because I coddle my Apple products.

Mine is still going strong!

 

[sanandreas1234]

I have mine from launch day and it’s working great. I just had the battery replaced today by Apple as well.

 

[alphaswift]

At least your not as bad as that other guy who went through 27 iphones.

 

[HappyKlown]

Unbelievable, just unbelievable. I just had another screen fail with the green lines on my iPhone X. At least I was able to shut it down in the nick of time so I don’t have to hear my alarms going off for days again! I didn’t even bother calling Apple again because I don’t trust the phone anymore (and I LOVED that phone) or the replacement screens they are using. I love Apple but my confidence with them is a bit shaken at this point. Now, I’m using my daughter’s old XS with a cracked screen and camera until (hopefully) this fall. Apple, I’m not going to lie-I’m super disappointed and dissatisfied. I just wish there was a way to work something out with Apple where I don’t have to worry about a dying screen within a year…..I’d take a free XR at this point!

 

[kjvmartin]

Sounds weird. Do you keep the phone in a case? How do you carry it? I have had every iPhone since the 4 and never needed to use the warranty, and I do not coddle them.

 

[Saladin12]

Yeah I do wonder at this point if it's user error. I'm not trying to revert blame from Apple, at all. But it does seem odd that you've had the same issue 4/5 times now... Especially as they've handed you an entire replacement phone 2/3 times. Maybe there's an accessory you're using that's causing some kind of mishap? Charger? I'm thinking out loud here.

I've thrown my phone about and treated it poorly (iPhone XS) and I have no screen issue apart from scratches on the glass (oh and a smashed glass back).

EDIT: I've just googled and it does seem to be a widespread issue on the X... You'd have thunk that Apple would have managed to figure out a solution for replacement devices. I'd deffo switch out your X for another model

 

[HappyKlown]

The only accessory that I’ve been using on occasion is the official OEM iPhone XS battery case with my X.