Carrier O2 Switch Up

[jack_1992]

Hey!

One mainly for U.K. here, I know it’s fairly new and the first time it’s possible with a new iPhone but anyone got any ideas or experience with how O2 Switch Up will go?
I know you can pre order now but only in store. My device is fine so no issue there, I’m just worried that it’s going to be weeks after launch I’ll get my new device!

Any help or experience will be great!

Thanks and happy Apple Event day for tomorrow

 

[PineappleSorbet]

Hi Jack,

A colleague mentioned O2 Switch Up just this morning and when we looked into it, the online literature suggests there's no mechanism in place at the moment to pre-order or reserve stock.

It appears from: https://www.o2.co.uk/help/pay-monthly/upgrade-with-o2-switch-up you walk into your local O2 store and they handle EVERYTHING with the "Switch Up", so I guess it comes down to whether your local O2 store has walk-in stock available on release date - as the process seems entirely offline so can't see how stores could hold/reserve stock?

 

[jack_1992]

They have confirmed recently and via social media you can pre order now, but it seems that is only a recent change.
No idea how the pre order works - wish it was all online to be honest!