Carrier orange unlock and message "no sim supported by activation policy"

[Nicholas.C]

hi,

so i got a phone locked on orange current going through "orange's unlock process"...

now i get the message with my new sim saying no sim supported for this phone.. would the unlock message still come up when the process has finished..

thanks.

 

[PsstGreek]

hi,

so i got a phone locked on orange current going through "orange's unlock process"...

now i get the message with my new sim saying no sim supported for this phone.. would the unlock message still come up when the process has finished..

thanks.

Orange will most likely contact you when your iPhone is unlocked. For now just wait.

 

[Nicholas.C]

i know this... but thanks for your help but that didn't really help much..

 

[SenseiPhone]

post pictures.

It means your iPhone still locked.

 

[eddyecb]

i know this... but thanks for your help but that didn't really help much..

What kind of answer are you looking for if you already know this?

 

[Nicholas.C]

post pictures.

It means your iPhone still locked.

cheers for this; but how long on average does orange take to unlock the phone? this is a nightmare..

 

[Nicholas.C]

is the pic..

 

[stormchaser]

How long have they been so far ?

 

[Nicholas.C]

um.. about a week and a half really... but instructed 3-7 days at min and 20 days at max..

----------

just going to be restoring my phone see if this helps..

also it says "SIM LOCK - UNKNOWN" on a verity of IMEI sites..

 

[Nicholas.C]

no, this is it, still same message..

 

[0007776]

um.. about a week and a half really... but instructed 3-7 days at min and 20 days at max..

So it sounds like you might have to wait until closer to the 20 days before it will work as your phone is clearly not unlocked yet.

 

[Nicholas.C]

i just dont get it, when i was with o2 awhile ago they unlocked my phone pretty much for free and took only 48 hours, orange? This is nuts.

 

[Nicholas.C]

everywhere is saying "unknown" or locked.. not sure what to listen too..

 

[lolkthxbai]

everywhere is saying "unknown" or locked.. not sure what to listen too..

Just wait for the 20 days to be up. If you still haven't heard back by then, then just call Orange for an update on the unlocking. If I'm not mistaken, Carriers don't actually unlock iPhones, Apple does. Carriers just send Apple a request.

 

[Nicholas.C]

I'm sure 100% apple doesn't lock the phones it's the carriers that do. Orange just need to send the request to update the database..

 

[Nicholas.C]

ok, so Orange are being a bit too slow... i just don't understand how they do this ?

 

[Nicholas.C]

this is getting so annoying now!!! Orange clearly do not want to unlock the phone at all! been 3 weeks i think now..

 

[0007776]

this is getting so annoying now!!! Orange clearly do not want to unlock the phone at all! been 3 weeks i think now..

August 24 you said that it had been a week and a half which would put you requesting the unlock on the 14th, so it has been 2 weeks and 1 day at the most which is 15 days, according to you they said it could take up to 20 days be patient and wait. If it isn't unlocked by September 3rd call them again and ask what's going on. It wouldn't surprise me too much if they had said 20 business days which would put the max out even longer.

 

[stormchaser]

Damn EE they are useless at everything. Ask them a thousand questions and you'll be fobbed off all the time.

 

[Nicholas.C]

August 24 you said that it had been a week and a half which would put you requesting the unlock on the 14th, so it has been 2 weeks and 1 day at the most which is 15 days, according to you they said it could take up to 20 days be patient and wait. If it isn't unlocked by September 3rd call them again and ask what's going on. It wouldn't surprise me too much if they had said 20 business days which would put the max out even longer.

no still nothing.. they told me they need a further ten days!!